Saugus Auto-Craft, Inc.
In operation 48 years, 35 years at this location.
At Saugus Auto-Craft Inc., we've been providing our skilled auto body repair and re-painting services for over 45 years. We strive to make your experience as smooth and as convenient as possible, by providing insurance assistance, rental cars, and quality services. Your satisfaction with our quality is our number one priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | 9:00 am - 2:00 pm |
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Service no good
Customer Service - 2.5/5.0 -
So so
My Experience - 5.0/5.0 -
Good communication Good. Customer service Did and excellent job Car looks terrific
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work great communication
Customer Service - 4.0/5.0 -
All employees were very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a very good job on my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick very easy to talk to very polite. I would recommend anyone.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job. Everyone is so friendly and professional. I’ll will tell all my friends and family.great job thank you
Likely to Recommend - 5.0/5.0 -
I already told family and friends great job
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0 -
Everyone is very professional
My Experience - 0.0/5.0 -
Got my car back with an engine light, will be back Monday
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent body work fast turnaround
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication - easy and honest to work with. Lenny, Dave and Sergio were all very helpful. Dave went out of his way to contact the car rental co on my behalf to help address some issues we had previously on a prior repair rental need. Car was ready three days earlier than the promised time, which was much appreciated.
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Ok so i was going to rate you guys 10 but I just checked my rear bumper and on the right side behind the the rear wheel bumper is loose,and on the left side behind thr rear wheel where the bumper attaches to some plastic fender one bolt is missing completely so that side is loose too.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They do excellent work
Repair Quality - 5.0/5.0 -
Saugus Auto Craft does excellent work
Customer Service - 5.0/5.0 -
They are very courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are very professional.
Customer Service - 5.0/5.0 -
I am very happy with the results.
Returned Clean
My Experience - 5.0/5.0 -
Best place to repair any vehicle 👌 I will recommend it anytime to anyone. Thank you 😊 🙏
Likely to Recommend - 5.0/5.0 -
Anytime
Repair Quality - 5.0/5.0 -
They are the 👌 best.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
FIVE STARS! Excellent service and communication. My car was also ready two weeks earlier than expected. Would recommend Saugus Auto Craft to everyone!