Saugus Auto-Craft, Inc.
In operation 48 years, 35 years at this location.
At Saugus Auto-Craft Inc., we've been providing our skilled auto body repair and re-painting services for over 45 years. We strive to make your experience as smooth and as convenient as possible, by providing insurance assistance, rental cars, and quality services. Your satisfaction with our quality is our number one priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | 9:00 am - 2:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and friendly. I would recommend family and friends to you. Thank you for your service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much for your excellent service! My car runs great and looks great! I got my car back four days in advance! That was a great bonus! Thank you, Patty Brown.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
Not sure repairs were 100% as previously stated
Repair Quality - 1.0/5.0 -
Concerned because car is still making similar noise when traveling and still makes grinding noise when turning right.
Customer Service - 4.0/5.0 -
Customer service was good, just concerned about work that was done
Returned Clean
Likely to Recommend - 5.0/5.0 -
they work good
Repair Quality - 5.0/5.0 -
good job
Customer Service - 5.0/5.0 -
good job
My Experience - 5.0/5.0 -
Other than the time it took to repair, I was happy with the service. Professional service! It was nice and clean inside and out. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Too long for repair. Excellent repair job. Friendly staff. Kept me informed about the repair.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We have
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
They were very good in explaining everything and taking care of the reapirs
My Experience - 5.0/5.0 -
Appreciate the feedback on status of my Malabo great job it looks better than before my accident I would recommend Saugus auto to my friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the attention to details and communication to me about the whole process. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I highly recommend this particular body shop, and I have referred numerous people to this particular shop.
Repair Quality - 5.0/5.0 -
I'm very satisfied and Happy with the way my claim was handled.
Customer Service - 5.0/5.0 -
Everyone I spoke to were very helpful and knowledgeable.