Saugus Auto-Craft, Inc.
In operation 48 years, 35 years at this location.
At Saugus Auto-Craft Inc., we've been providing our skilled auto body repair and re-painting services for over 45 years. We strive to make your experience as smooth and as convenient as possible, by providing insurance assistance, rental cars, and quality services. Your satisfaction with our quality is our number one priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | 9:00 am - 2:00 pm |
My Experience - 5.0/5.0 -
Nice work and completed in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication and done in a timely manner.
Customer Service - 5.0/5.0 -
Good communication and completed a day earlier than estimated timeline.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
MY second time getting work done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome job. Liked how I got text updates & it was completed ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job gr
Customer Service - 5.0/5.0 -
Just an amazing job they have a great crew I believe l will bring my sister's car in so thankful for all they did
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
As a returning Customer, Manager David and his crew got me fixed up quickly and completely.
My Experience - 5.0/5.0 -
Great service!!! I will definitely be back for any car care needs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!! Will definitely be coming back for more repairs
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I just picked up the car today. But so far it looks like everything is great. I haven't found any issues whatsoever. There was substantial damage to the drivers side, especially the door. Now you can't tell that it was in an accident. Paint looks great, body panels and fit looks great, door and all electric controls working fine. Two thumbs up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I chose Saugus Auto-Craft from GEICO's list of partnered shops. The shop itself was; neat, clean, and orderly. The staff was courteous and efficient. Real pros in my estimation. The repair work is excellent. No complaints with either GEICO or Saugus Auto-Craft. Good work everybody!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with their work. They did it in a timely manner I will recommend them to anyone.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with your service you’re very kind and professionals thanks!
Likely to Recommend - 2.5/5.0 -
This is the 2nd time I’ve had my car fixed there and both times I had an issue.
Repair Quality - 3.5/5.0 -
Some parts are loose
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
No comments
Repair Quality - 5.0/5.0 -
No comments
Customer Service - 5.0/5.0 -
No comments
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very happy with the service I got a Saugus auto craft. They were helpful and considerate, and my car looks great.