Schaefer Autobody Centers - Maplewood
In operation 41 years.
Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone did a great job. People were friendly and professional. The car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The team was awesome and did a great job with my repairs. They also were extremely helpful stream lining my rental car process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job! Spotless!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the work that was completed was good — no complaints there. However, the overall experience was poor. I initially approved a repair (fixing a hole in the taillight) as part of a larger insurance-related project with Schaefer Auto Body. After the initial work was completed, my dashboard continued to show warnings. I then took the car to a Honda dealership service center and paid $150 for a diagnostic. They identified the issue as a hole in the taillight allowing moisture in — the exact repair I had originally approved but that had not been completed. When I brought this back to Schaefer, they initially told me I hadn’t approved the repair. After I directed them to the email confirming my approval, they acknowledged the mistake and said they would order the necessary part and contact me once it arrived. Two weeks passed with no communication. I eventually followed up myself and was told the part had already arrived, so I came in to have the repair completed. At that point, I also shared that the Honda dealership said the dashboard issues were caused by moisture entering through the hole in the taillight. Schaefer told me that wasn’t possible. However, since the repair has now been completed, I have had no dashboard warning lights, which suggests the Honda dealership’s diagnosis was correct. When I picked up my car, I was handed a single key. I had dropped off my full key ring, but they insisted they hadn’t removed any keys. It turned out they had given me the key to a different vehicle. Finally, when I informed Schaefer that I had to spend $150 on a diagnostic because the originally approved repair wasn’t completed, there was no apology or offer to reimburse or credit any portion of that cost.
Customer Service - 1.0/5.0 -
The quality of the work that was completed was good — no complaints there. However, the overall experience was poor. I initially approved a repair (fixing a hole in the taillight) as part of a larger insurance-related project with Schaefer Auto Body. After the initial work was completed, my dashboard continued to show warnings. I then took the car to a Honda dealership service center and paid $150 for a diagnostic. They identified the issue as a hole in the taillight allowing moisture in — the exact repair I had originally approved but that had not been completed. When I brought this back to Schaefer, they initially told me I hadn’t approved the repair. After I directed them to the email confirming my approval, they acknowledged the mistake and said they would order the necessary part and contact me once it arrived. Two weeks passed with no communication. I eventually followed up myself and was told the part had already arrived, so I came in to have the repair completed. At that point, I also shared that the Honda dealership said the dashboard issues were caused by moisture entering through the hole in the taillight. Schaefer told me that wasn’t possible. However, since the repair has now been completed, I have had no dashboard warning lights, which suggests the Honda dealership’s diagnosis was correct. When I picked up my car, I was handed a single key. I had dropped off my full key ring, but they insisted they hadn’t removed any keys. It turned out they had given me the key to a different vehicle. Finally, when I informed Schaefer that I had to spend $150 on a diagnostic because the originally approved repair wasn’t completed, there was no apology or offer to reimburse or credit any portion of that cost.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Cody took great care of me and my car. Everyone in the office was helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job with my car. The woman at the front desk went above and beyond to make sure I did the rental correctly (I kept messing up online!). Thank you to everyone for their kindness, professionalism, and thoroughness!
Customer Service - 5.0/5.0 -
Your front desk person is amazing! She helped me so much!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for the great work and excellent communication. I’d be happy to work with you all again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I am going to remain neutral. Not recommending but not discouraging either. My experience is my experience.
Repair Quality - 3.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The clean up after the work was top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service. Corey Billups took great care of our car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All perfect. People very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything perfect!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From estimate to completed repairs I was very impressed with the service. The communication and quality of work were outstanding.