Schaefer Autobody Centers - Webster Groves

4.8 (1,135reviews)
97%
50 North Gore Ave,  Webster Groves,  MO  63119

In operation 41 years.

Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,135)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The Schaefer team did an excellent job restoring what my car needed after an accident. They worked with the insurance company well, and kept me posted on the progress of the repairs frequently. I was impressed at how quickly everything was repaired.

Likely to Recommend

Repair Quality

I wish the whole job had been done the first time you called me to pick it up. Other than that is was a 10. Everyone was helpful and nice.

Customer Service

Likely to Recommend

Repair Quality

want to make sure we’re aligned here. When I dropped the car off, I clearly communicated that there were electronic issues, and I expected those to be addressed as part of the repair. Additionally, the vehicle is now out of alignment as a direct result of the accident, and that also has not been corrected. What is most concerning is that no one communicated any of this to me. Instead, when I called, I was told by your team that State Farm is not paying for those items. That is not an acceptable way to handle this. I should have been contacted directly to review any scope gaps, coverage questions, or next steps. At this point, I need clarity on: 1. Why the electronic issues were not diagnosed and repaired 2. Why the alignment issue was not addressed 3. What the plan is to resolve both items moving forward Please call me to discuss how we are going to get this fully resolved.

Customer Service

want to make sure we’re aligned here. When I dropped the car off, I clearly communicated that there were electronic issues, and I expected those to be addressed as part of the repair. Additionally, the vehicle is now out of alignment as a direct result of the accident, and that also has not been corrected. What is most concerning is that no one communicated any of this to me. Instead, when I called, I was told by your team that State Farm is not paying for those items. That is not an acceptable way to handle this. I should have been contacted directly to review any scope gaps, coverage questions, or next steps. At this point, I need clarity on: 1. Why the electronic issues were not diagnosed and repaired 2. Why the alignment issue was not addressed 3. What the plan is to resolve both items moving forward Please call me to discuss how we are going to get this fully resolved.

Returned Clean

Likely to Recommend

Would totally recommend and this is even the second time we've used Schaefer!

Repair Quality

Our vehicle looks like new and it Schaefer made the process completely painless!

Customer Service

My Experience

Professional, courteous and thorough. Highly recommend.

Likely to Recommend

Repair Quality

Very pleased with overall service. Professional and thorough. Conferred with me on possible needed actions out of their area of expertise. Will definitely go to them again if needed, but I hope that won’t be necessary!

Customer Service

My Experience

Completed early. Helped me with no need for car rental

Likely to Recommend

Repair Quality

Everything was completed as scheduled. Work on car looks great

Customer Service

Returned Clean

My Experience

Schaefer autobody take care of their customers and inform you the details about your vehicle. Great customer service!!

Likely to Recommend

Repair Quality

Schaefer did a fantastic job on my 330 Ci 2 door coupe.

Customer Service

Ashley, Kori and other employees were very professional and helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have made two recommendations so far!

Repair Quality

10 Mike is a superior car professional. I recommended him to my friend Linda Estelle who needed her car evaluated.

Customer Service

Staff is friendly and efficient!

Returned Clean

My Experience

I am totally satisfied with the work that the Webster Groves Schaefer team did on my Mini Countryman. Great work!

Likely to Recommend

Repair Quality

So far everything seems excellent. The repair was done seamlessly and the mini returned in pristine condition.

Customer Service

My only concern was getting my car in perfect condition and the team at Schaefer did exactly that.

My Experience

Corey’s Customer Service was over the top!! I knew exactly what was going on throughout the entire process.

Likely to Recommend

Good work but took a while

Repair Quality

Work was well done but took a long time.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

You are the best!!

Repair Quality

You guys are the best. You don’t missed anything!!

Customer Service

They are so knowledgeable and caring.

Returned Clean

My Experience

My Experience

professional great updates on status

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Took way longer than expected and date kept getting pushed back. Cost me $500 out of pocket on rental car expenses.

Likely to Recommend

Repair Quality

The repair took 4 weeks when originally stated it should take 1-2. Spent over $500 out of pocket in rental fees while my car sat in your lot.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean