Schaller Autobody

4.7 (4,195reviews)
94%
55 Veterans Drive,  New Britain,  CT  06051

Full Service Collision Repair center

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Subaru

Reviews (4,195)

Likely to Recommend

Yes, a good repair job was done. Did not like the lack of communication. Should have been updated at least once a week since I brought the car in on July 11th and only heard from you once until the car was ready on July 31st.

Repair Quality

Whomever did the repairs on my car did a fabulous job. I am very pleased with the repairs.

Customer Service

Nice and polite.

Likely to Recommend

Repair Quality

Took too long .

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Repair Quality

Very supportive staff.

Customer Service

Returned Clean

Likely to Recommend

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From when you first come in the door to the time you pick up the vehicle your professionalism and service is superior.

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Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

The work itself looks excellent. I wasn’t thrilled that the 6-8 workday estimate (which already seemed long) turned out to be 13 days

Customer Service

Tami was great, front desk ladies could have been a little more customer friendly, at least sharing their name when answering the phone

Returned Clean

Likely to Recommend

They did a great job fixing the body of the truck but Tami Harley I feel that she was lying to me because the Truck was brought in onJune 22 and the truck was still not brought in for repairs Until July 2 I could of been using the truck all of this time On July 6 Tami inform me that it well take until the end of the Month before I get my truck back Isai this was unacceptable I told Chris Strout and he told me that the truck be in the body shop first thing in the mourning which it was I received a call Chris on July 17 that everything was completed on my truck and I could pick up On that day Schiller did a great job I was very happy with the job that was done

Repair Quality

I give it A 10

Customer Service

Returned Clean

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Likely to Recommend

I have already mentioned it to a couple of my friends

Repair Quality

The paint job done on my vehicle’s hood was perfectly done🙂 Thank you

Customer Service

Customer service attendants were very courteous and professional.

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Returned Clean

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Returned Clean

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i was quoted 2 to 3 days. my car was there for 18 days no communication i had to reach out to you constantly. my car was hit by someone else not my fault at all but it costed me $400 out of my pocket because of the time it took for rental insurance i think the thing that costs me the most is i bought the car from you guys and my last couple cars and was really upset with the service and work i got done i got the car back with more debts then what it had when i dropped it off. needless to say i won’t be coming back for bodywork or another car for sure pretty disappointed with it all. my car only needed a new bumper cover not even any real body work i was told by other shops it was a two day job max

Customer Service

already told u horrible situation

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Customer service was very helpful and understanding.

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