Schaller Autobody

4.6 (4,219reviews)
93%
55 Veterans Drive,  New Britain,  CT  06051

Full Service Collision Repair center

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Subaru

Reviews (4,219)

Likely to Recommend

Repair Quality

I still see few broken glass pieces in my car, I have pictures too I see paint marks inside the car. Unsatisfied

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Took longer than I thought it would. But my car looks great.

Customer Service

Likely to Recommend

Repair Quality

Very well done

Customer Service

Friendly and professional

Likely to Recommend

Repair Quality

Never once did I receive an update on my vehicles progress. I was told is would take 1 week when it took nearly a month. I called 4 times over that time only to be misguided on the progress and ignored each time when requesting to get updates even when they said i would be call on x date they never did when my car was finally read I was notified 20 minutes before they closed that day. I have never had such a terrible experience with any business when it came to customer service. Not only will I never return but Ill make sure everyone I know does the same.

Customer Service

Likely to Recommend

Yes, a good repair job was done. Did not like the lack of communication. Should have been updated at least once a week since I brought the car in on July 11th and only heard from you once until the car was ready on July 31st.

Repair Quality

Whomever did the repairs on my car did a fabulous job. I am very pleased with the repairs.

Customer Service

Nice and polite.

Likely to Recommend

Repair Quality

Took too long .

Customer Service

Likely to Recommend

Repair Quality

Very supportive staff.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

From when you first come in the door to the time you pick up the vehicle your professionalism and service is superior.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The work itself looks excellent. I wasn’t thrilled that the 6-8 workday estimate (which already seemed long) turned out to be 13 days

Customer Service

Tami was great, front desk ladies could have been a little more customer friendly, at least sharing their name when answering the phone

Returned Clean

Likely to Recommend

They did a great job fixing the body of the truck but Tami Harley I feel that she was lying to me because the Truck was brought in onJune 22 and the truck was still not brought in for repairs Until July 2 I could of been using the truck all of this time On July 6 Tami inform me that it well take until the end of the Month before I get my truck back Isai this was unacceptable I told Chris Strout and he told me that the truck be in the body shop first thing in the mourning which it was I received a call Chris on July 17 that everything was completed on my truck and I could pick up On that day Schiller did a great job I was very happy with the job that was done

Repair Quality

I give it A 10

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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I have already mentioned it to a couple of my friends

Repair Quality

The paint job done on my vehicle’s hood was perfectly done🙂 Thank you

Customer Service

Customer service attendants were very courteous and professional.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

Customer Service

Returned Clean