Schaller Autobody

4.6 (4,224reviews)
93%
55 Veterans Drive,  New Britain,  CT  06051

Full Service Collision Repair center

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Subaru

Reviews (4,224)

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I would warn them that while workmanship is good in the end, expect delays. I would also warn them that if they have chemical sensitivity to paint off gassing, do not pick up the car inside the facility, and be prepared to drive for weeks with the windows open during winter so you can breathe in the car!

Repair Quality

When I came to pick up the car, it was missing a piece of roof trim. The manager had to order the part. I had to return a few days later to have it put on.

Customer Service

People were polite and apologetic.

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Pretty lively but I would definitely let them know that it might take longer than anticipated and they would have to call every day for status updates.

Repair Quality

The car came out well, but received varying degrees of complete times. Was told four different complete dates before my car was returned and had to call every day to check on the status.

Customer Service

The staff was friendly although I was still disappointed about the lack of communication regarding the status of my car. Would like to have been kept updated without calling every day.

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too far to go from my area

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could be friendlier. sort of felt like i was an inconvience

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Stop sending spam that I didn't opt into and this rating will change

Repair Quality

Repair was fine. Spam text messages after I picked up my car.

Customer Service

Spam text messages

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First experience with schaller. Would give them another chance to see if experience is any different.

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Service was good but communication could be better. Was told multiple times I would get a call from someone about details of my car and never once received a call. I was never updated had to call to get updated.

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somewhat expensive, but it was my choice to go there, had to return for "finishing touches"

Customer Service

Curtis was VERY attentive

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