Schaller Autobody

4.6 (4,224reviews)
93%
55 Veterans Drive,  New Britain,  CT  06051

Full Service Collision Repair center

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Subaru

Reviews (4,224)

Likely to Recommend

Yes I would!

Repair Quality

Excellent job!

Customer Service

No issues!

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Returned Clean

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Returned Clean

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Returned Clean

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Returned Clean

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Work was done professionally, in a very satisfactory and timely manner. Car looks great!

Customer Service

Returned Clean

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Returned Clean

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Customer Service

More communication/detail Would have been nice on the status of the repair.

Returned Clean

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I kept getting updates on the progess and. what stage of the process it was in, twice, after I had picked up my car

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Returned Clean

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Repair Quality

A) repairs appear to have been well done B) estimate for amount of time needed for repair was completely accurate C) I appreciated the frequent AI generated updates on status of repair D) the front desk staff were knowledgeable, friendly, professional and customer-service focused

Customer Service

As previously mentioned, the customer service staff were knowledgeable, friendly & professional. They made me feel as though my car was receiving excellent, top- notch care, and they were happy to assist and support me throughout the process.

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Returned Clean

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I will most definitely and have already referred people to come to the Auto Body shop

Repair Quality

My car isn’t as clean as I thought it would have been. The repairs were successful only one minor scratch left behind or not seen. I brought it to Bill’s attention Back seat replaced and all the “stuff “ after recovering the vehicle was gone. The headliner was still filthy and some spots inside the car. Over all. The service was great. I was kept in the conversation about the car and text/phone calls helped reassure me that my car was being repaired to my satisfaction

Customer Service

There’s always room for improvement. But I was kept in the loop about my car. And when I came in I was greeted with a smile and my concerns were brought to the correct person. And thoroughly talked out and I felt like they cared about my feelings when fixing my car.

Returned Clean

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Repair Quality

Auto Body was very professional and efficient. I love the communication with most details through email and text. thank you so much for your excellent service in this time of need.

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Returned Clean

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extremely stunning experience, they fixed my car and also they provided me rides back home and to pick up the car so nothing to complain about

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Repair Quality

The work overall was good. My truck looked like it had never been in an accident. I was told it would take about three days. After two weeks I had to hound them to get my truck back. I did not have any communication from them at all during that two week. Period.

Customer Service

They never called me until I hounded them after almost 2 weeks.

Likely to Recommend

I would highly recommend this body shop to everyone

Repair Quality

I am totally satisfied with service I received from schaller body shop. They were very informative about what was going on with my car at all times. They didn't take long at all with my car knowing I was without a car so they did the job in a timely fashion. I really will recommend them to anyone for service. Everything was looks really good

Customer Service

I am totally satisfied with service I received from schaller body shop. They were very informative about what was going on with my car at all times. They didn't take long at all with my car knowing I was without a car so they did the job in a timely fashion. I really will recommend them to anyone for service. Everything was looks really good