Schaller Autobody

4.6 (4,225reviews)
93%
55 Veterans Drive,  New Britain,  CT  06051

Full Service Collision Repair center

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Subaru

Reviews (4,225)

Likely to Recommend

I would highly recommend this body shop to everyone

Repair Quality

I am totally satisfied with service I received from schaller body shop. They were very informative about what was going on with my car at all times. They didn't take long at all with my car knowing I was without a car so they did the job in a timely fashion. I really will recommend them to anyone for service. Everything was looks really good

Customer Service

I am totally satisfied with service I received from schaller body shop. They were very informative about what was going on with my car at all times. They didn't take long at all with my car knowing I was without a car so they did the job in a timely fashion. I really will recommend them to anyone for service. Everything was looks really good

Likely to Recommend

Horrible experience.

Repair Quality

Horrible. They replaced my oem fender with an aftermarket version and none of the body gaps match. Drips in paint , scratched my headlight and a new scratch in door and freshly painted bumper. This car was un showroom condition and is now devalued substantially due to this repair.

Customer Service

Likely to Recommend

They did not act like it was any trouble for them to accept my vehicle on a short notice (without) an appointment and took care of my vehicle.

Repair Quality

The repairs were minor and were completed in a timely manor. I was happy about the whole process from the start to finish.

Customer Service

The staff was very knowledgeable and helpful and courteous.

Returned Clean

Likely to Recommend

Repair Quality

Excellent service. They stand behind their work and the receptionist are friendly and kind. The owner is honest and remembers his customers and his work. Will continue to take my car there!!! Highly recommend them!

Customer Service

See first comment.

Returned Clean

Likely to Recommend

Repair Quality

The mechanic did a great job! Thank you very much for the quality service and punctuality.

Customer Service

Yes! I received excellent service!

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Returned Clean

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Returned Clean

Likely to Recommend

I would first have chosen 6 rating because they didn’t the few extra spots that I wanted done. The problem area was redone and it’s much better matched, so the score went to 8. I would like them to repaint the right rear quarter and have a better match. I would have 2 things differently. First, have me get a time lime of when the repairs would start and then order the rental car. I paid for a rental for a week when the car wasn’t being worked on. Second, I’d have stuck to my request of only doing the area of that was pushed in and needed repainting. They said I should replace the whole lift door in the back of the car, because it’s a new car, not even a year old. Geico and myself spent too much money. I’m afraid when I sell it will look very badly on the Car Fax will say the whole back had to be repaired which may bring questions involving what else was damaged. The area to be fixed was a little larger than the license plate. Please respond to my information,

Repair Quality

I would first have chosen 6 rating because they didn’t the few extra spots that I wanted done. The problem area was redone and it’s much better matched, so the score went to 8. I would like them to repaint the right rear quarter and have a better match. I would have 2 things differently. First, have me get a time lime of when the repairs would start and then order the rental car. I paid for a rental for a week when the car wasn’t being worked on. Second, I’d have stuck to my request of only doing the area of that was pushed in and needed repainting. They said I should replace the whole lift door in the back of the car, because it’s a new car, not even a year old. Geico and myself spent too much money. I’m afraid when I sell it will look very badly on the Car Fax will say the whole back had to be repaired which may bring questions involving what else was damaged. The area to be fixed was a little larger than the license plate. Please respond to my information,

Customer Service

Very helpful!!

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Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

Repairs appear to be complete and accurate. Done in the appropriate time frame.

Customer Service

Only interacted with front desk personnel. They were very helpful.

Likely to Recommend

Repair Quality

Very friendly staff, kept me up to date on everything, and repaired my vehicle to satisfaction!

Customer Service