Schaller Autobody

4.6 (4,225reviews)
93%
55 Veterans Drive,  New Britain,  CT  06051

Full Service Collision Repair center

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Subaru

Reviews (4,225)

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Customer Service

Returned Clean

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Repair Quality

The quality of the repair seems fine for the most part. The car was clean when I picked it up. Communication from the shop was good. Customer service was great. The only minor issues noted were upon receiving the car back the windshield was coated in a light overspray that affects the wipers moving across the glass and glare under certain lighting conditions. Also there is an area on the lift gate which has a couple drips of clear coat. Nothing earth shattering, but minor details quickly noticed.

Customer Service

The customer service was great. Staff was personable and communicated well. Everything went smoothly.

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Likely to Recommend

Repair Quality

Tan amables y eficiente en su servicio !

Customer Service

Super eficientes !

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Customer Service

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Repair Quality

They did an amazing job car felt good as new and even cleaned it up a little inside very much appreciated and grateful for the job they did. Highly recommend!

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Smooth check-in/checkout process from staff. Email updates were reassuring. Convenient to drop rental at body shop.

Customer Service

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Repair Quality

Wow!! Amazing! The car looks brand new, I’m so happy with it! They really went above and beyond.

Customer Service

Everyone was really nice and straight to the point, it was very easy doing business with them. There was good communication throughout.

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Customer Service

Was great once I started to get text updates. Chris also went above and beyond to finish my car before EOD Friday so I didn't have to use a rental car for 2 extra days over the weekend.

Returned Clean

Likely to Recommend

Repair Quality

The car looks great Leah and bill were amazing The only part I was really unhappy about was the other women at the front desk The day I was supposed to pick up my car she told me she had no idea what was going on and to come grab the thing I needed out of it and it may not be done on the target date. Bill Leah and progressives adjuster all said it would. When I came to collect my things bill was under the impression I was there to pick my car up. It caused a lot of un necessary confusion. I was happy to take my car home that day. But that part left with me a bad taste

Customer Service

Returned Clean

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I always recommend this body shop!

Repair Quality

They always go above and beyond!

Customer Service

Always friendly and courteous!

Returned Clean

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Great customer service, kept me informed throughout the repair.

Customer Service

Customer service is excellent

Returned Clean

Likely to Recommend

Repair Quality

Very easy process, kept me in the loop, and had it done looking brand new!

Customer Service

Very friendly staff!