Sdr Collision - Owings Mills Cr#44

4.6 (2,253reviews)
91%
12 Music Fair Rd,  Owings Mills,  MD  21117

In operation 7 years.

With two locations in Baltimore County Maryland, SDR Certified Collision Center has proudly served our communities with expert auto collision repair services since 2010. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in Cockeysville and Owings Mills. At SDR Certified Collision Center, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,253)

Likely to Recommend

Repair Quality

Very pleasant to work with, keep me updated with changes about the completion of the work

Customer Service

Likely to Recommend

I really have liked SDR - and have used them previously for another car repair.

Repair Quality

The repair isn't complete - there was paint damage on the repaired part when we picked up the vehicle. SDR is correcting the issue. Would prefer to complete survey after repairs are completed.

Customer Service

Tami has been an excellent communicator and has been very nice to deal with. Hannah at the front desk is also very pleasant.

My Experience

The experience was quick, fast and easy. I worked with Jon and he was a great help. Jon kept in constant communication with me about my cars progress and had it finished before expected. Made the process simple and easy.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great staff, best customer service, Hana & Brian were superb

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Tami and the team at SDR did a great job communicating and getting the work done.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The time you took to repair my vehicle was awful.

Customer Service

The staff who I spoke with regarding the return of my vehicle was courteous.

Returned Clean

Likely to Recommend

Repair Quality

The car came out great and looks brand new. Everyone was so nice however I wish they would’ve kept me more up to date with what was going on towards the end. I had to keep calling to finally get a response. Other than that everything was good :)

Customer Service

The car came out great and looks brand new. Everyone was so nice however I wish they would’ve kept me more up to date with what was going on towards the end. I had to keep calling to finally get a response. Other than that everything was good :)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was expecting a repair... instead I got a repair, kind service, and got the car back cleaner than the day I got it inside and out. Great team and great service both from the person dealing with my car, and front desk service

Likely to Recommend

Repair Quality

Professional/Conducted business in a pleasing manner.

Customer Service

Work completed to satisfaction.

My Experience

Likely to Recommend

Repair Quality

Everything was great, but the car was returned two days later than promised.

Customer Service

Returned Clean

My Experience

I was truly impressed with the quality of work done to my truck. When I received it, the color was on point, my hood and front bumper looked flawless, just really remarkable quality of work. I was also given a pickup date early on, and SDR stuck to their word. My truck was ready, on time, cleaned inside and out as stated. Body Repair Technicians do not get enough credit. They transform vehicles to look brand new. I am extremely pleased with the high standard service I received from SDR!! THANK YOU!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Gatlin was great. Walked me through the whole post collision process. Couldn't have been easier.

Customer Service

Front desk receptionist always greeted me with a smile and was always helpful.

Returned Clean