Seidner's Collision Center - Duarte

4.9 (4,178reviews)
98%
1000 Evergreen,  Duarte,  CA  91010

In operation 62 years, 26 years at this location.

Our mission is to exceed our guests’ expectations and provide an “Extraordinary Repair Experience.” We strive to be the best in the eyes of our guests, employees and business partners and be recognized as a performance leader in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (4,178)

My Experience

My Experience

The original completion date was moved up by a week to August 10th and then missed by 2 days. We picked the car up today August 12th and will have to return tomorrow because the fuel gauge doesn't seem to be hooked up.

My Experience

My Experience

Thank you for the awesome service ????

My Experience

Great customer service. Staff were very friendly. Job well done.

My Experience

Very happy with your service team and the repair itself. Excellent work, thank you!

My Experience

Everything was great except the surprisingly early completion which messed up my meeting schedule at work that I re-arranged after the update on Friday morning (57% complete, on schedule for 8/11 completion with the next update on Monday, 8/10). However, a surprise message came after 5 pm on Fri, 8/7, that it would be done on Sat. -- the day that I had a pickup at LAX. In addition, I had to re-arranged all my meetings again in order to pick up early on Mon as I was told I may be charged for a fee for late pickup.

My Experience

All around customer service was great. I felt like my concerns were always of importance to the staff and follow-up was great! That's why I keep coming back. Thanks to all.

My Experience

I was very pleased from start to finish. The GSR staff Mercedes,Christine and Ellen were very friendly and on the ball in every aspect. Brian Mendez was awesome and kept me updated throughout the entire repair process. The quality of work was outstanding.

My Experience

Customer service is outstanding!! Carlos (manager) and his team kept me updated on the progress and even made things better for me when things were not going as planned... Thanks you..

My Experience

Car was promised at 5:00 but wasn't ready until almost 5:30. Normally this wouldn't be a problem but I had to be somewhere at 5:30. I was emailed that I would be called if car was behind schedule, but I wasn't called. That was the only problem. Fonzi has great customer service skills.

My Experience

Best experience ever! Great work, great people, great customer service! Got a laugh when I received update that my Prius was " very happy" there! Was like " driver daycare!!! Love you guys! Would definitely recommend Seidners!!! Just so you know, my experience with Enterprise car rental was just as wonderful! Keep up the relationship! My Prius wants to come back!!!!

My Experience

Easy, cool people. I don't want to come back but if I need to I will! Thanks!

My Experience

Everyone was very nice. The job was well done and completed before the expected date.

My Experience

Wonderful experience! Great customer service and attention to detail all the way around. My parents car looked like it came off the dealership sales floor…perfect. I was also very impressed by the cleanliness and the waiting room/office. The coffee selections, etc. lastly, a special thank you to Jessica for always keeping me updated with both texts and phone calls. Sincerely, Alex Fernández

My Experience

Great Job

My Experience

Everybody was very nice and friendly great service

My Experience

Everyone I dealt with was very professional and pleasant

My Experience

I could not have asked for better communication from Brian. The women at the front desk made it very easy to bring my girls into the office with me. Thanks for making an unpleasant situation easy to deal with.

My Experience

Awesome