Selman Collision Center

4.7 (5,358reviews)
94%
139 South Tustin Street,  Orange,  CA  92866

In operation 74 years, 64 years at this location.

Selman Collision is a family owned auto repair business that has been serving the community since 1952. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Our goal is to exceed your expectations!!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
Genesis
GM
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Tesla

Reviews (5,358)

Likely to Recommend

Repair Quality

You all did a great job for us! Thank you. Woody

Customer Service

Everyone that we interacted with did a great job

Returned Clean

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Thank you!

Repair Quality

Thank you!

Customer Service

Thank you!

Returned Clean

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Repair Quality

Fantastic customer service. And great time on repairing my truck.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Bob was very helpful in communication

Customer Service

Bob was awesome

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The ultimate result was good but the interaction with the front desk was less than optimum

Repair Quality

The car did not have all the collision marking pen marks removed and the request to touch up an existing scrape was not done.

Customer Service

Communication and follow up calls back were lacking.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

I only got one 1 update while my car was in service. After that I had to call in myself on repair status.

Customer Service

Same as mentioned earlier. The staff told me they would notify hertz about my rental car drop off. I dropped my rental car at Selman as instructed and still have an unexpected charge which I am disputing. The rental was dropped on time before the rental coverage expired.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

The outcome was outstanding. The only downside was the lack of communication on how long the work was going to take. Maria was the stimator and she did not call or email regarding the length of time. It was 3 weeks from drop-off to pick up. After speaking to Mike, he made sure my car was ready. Body work and paint was excellent. Thanks to all.

Customer Service

Need better communication from estimator on lead time etc. Estimator forgot to add I requrested a alignment and tire rotation, however once I spoke to Mike he made sure this was done and added this to my service.

Returned Clean

Likely to Recommend

Repair Quality

Maria did a wonderful job . Happy with her service .

Customer Service

Again Maria did the best job.

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would absolutely recommend your crew

Repair Quality

The paint job was better than I expected!

Customer Service

Great customer service by your crew.

Returned Clean

Likely to Recommend

Repair Quality

Only issue was a delay in shipped part, but that wasn’t the fault of the collision center.

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair took way too long to complete.

Repair Quality

It took nearly two months to complete what was a pretty basic rear end damage fix. I don’t get the sense that my rep was being completely transparent about the reasons for the delays. This was the third time I had brought a vehicle here for body repairs and the first two times were way better with respect to the service I received. To make matters worse, once I received my car there was a very apparent defect in the final repair. This made me question how the car was released with such an obvious defet. Pretty disappointed and I don’t think I will ever return which is sad because I used to really speak highly of your shop.

Customer Service

My routine repair took way too long to complete (nearly two months). I don’t believe the reasons for the delay, as explained to me, were legitimate. What made matters worse is that my repaired vehicle had a defect that should have been identified and addressed before the vehicle was released back to me. This was the third vehicle I’ve had repaired here and my first two experiences were far superior. I don’t plan on coming back again.

Returned Clean

Likely to Recommend

Very satisfied with everything

Repair Quality

Maria was an excellent communicator, she kept me appraised of the vehicle repair status thoroughly. Mike and his team did an excellent job with the repair and the paint match.

Customer Service

The Selman Collision Center provided great follow up and assistance with the Enterprise rental car pick - up and return

Likely to Recommend

Repair Quality

Customer Service

Returned Clean