Crash Champions #0016 Richardson

4.7 (5,581reviews)
92%
810 S. Central Expressway,  Richardson,  TX  75080

In operation 24 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (5,581)

Customers say
Overall Customer Satisfaction
Customers consistently praise Crash Champions for exceptional service quality, with many highlighting the professional and courteous staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular text updates, clear explanations of repair processes, and proactive information sharing throughout their experience. The repair quality receives outstanding feedback, with many noting their vehicles look like new or better than before the accident. Timeliness is generally excellent, with numerous customers reporting early completion and efficient service. While most experiences are highly positive, some customers noted minor issues with parts availability delays and occasional communication gaps, though these were typically handled professionally when addressed.
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"What an AMAZING group of professionals you have working at Crash Champions of Richardson! From the first ..." Read more
"Had the BEST experience from start to finish with crash champions! Everything was seamless from communication ..." Read more
"Great service and amazing work! My car was repaired quickly and looks better than before the accident. ..." Read more
"You guys are great and the only people that I would use to repair my car."
"Excellent service, excellent communication, work was beautiful , car looks like new! Im very pleased and ..." Read more
"Great service with friendly people! I was told it would take around two weeks to get the job done and they did it in one!"
"Early!"
"A day earlier than promised."
"Vehicle ready when promised"
"Got my vehicle a day earlier then what they said I would"
"I loved all the text messages keeping me informed about the progress of the repairs. Everyone on your ..." Read more
"While there was a delay waiting on a part they communicated very clearly"
"... was very helpful and repairs were completed timely. Got frequent status updates which was appreciated." Read more
"... repairs, of which Crash Champions really met the mark. Great communications, prompt service & a very quick turn around. Staff was friendly, helpful & concerned ..." Read more

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Returned Clean

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My Experience

The work was excellent! Danny communicated throughout the process, while the process was challenging he got the job done.

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Easy to make appointments and great communication

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very satisfied from the beginning to the end.

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very satisfied from start to end.

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My Experience

Danny took excellent care of everything for me. I was kept informed on the progress daily and they even finished early.

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Repairs we explained to me and went off with out a problems. They even finished early.

My Experience

Thank you. You guys do great job on my Toyota I’m happy with it.

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Good

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Doing good job

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Good

Returned Clean

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Super smooth process and great work done.

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Parts were difficult to obtain, coordinate delivery and the car was driven 215 miles.

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Returned Clean

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Excellent job!

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great work! I wish it took shorter time.

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Great work!

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My sales consultant was very thorough and up front about costs

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Returned Clean

My Experience

There was a bit of delay initially from CC, as Danny was on leave. But once he got back, I was able to get hold of him. Danny is professional and courteous. It was easy to work with him.

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Loved the service! Made a google review for Nicole! 🎉

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Returned Clean

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nice work

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Returned Clean