Sewell Collision Center of West Houston
In operation 115 years.
Sewell Collision Center of West Houston employs factory-trained technicians and is authorized to repair most vehicle makes and models and certified to repair Buick, Cadillac, GMC, Mercedes-Benz commercial vans, and Mercedes-Benz vehicles. Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. In addition to our other certifications, we are also part of the Cadillac Aluminum Repair Network which allows us to service Cadillacs with Advanced materials, such as the CT6. We are Commercial vehicle certified to repair Mercedes-Benz vans and Mercedes-Benz EQ certified to repair Mercedes-Benz electric vehicles. You can experience Sewell service at locations in Houston, Sugarland, Katy, Dallas, Fort Worth, Grapevine, McKinney, Austin and San Antonio.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Chinese
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 1:00 pm |
My Experience - 5.0/5.0 -
I appreciate the SEWELL repair shop team especially Alan for their work. Despite some delays while waiting for parts, Alan kept me updated throughout the repair process. Finally, I have received my car in good condition. Thank you
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Thank you Sewell repair team especially Alan for their work. Despite delays due to waiting for parts Alan kept me updated throughout the process .In the end, I received my car in good condition.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alan was an awesome advisor!!
Customer Service - 5.0/5.0 -
Alan was very professional, detailed and catered to my needs
Returned Clean
My Experience - 5.0/5.0 -
Great service, no issues, keep me updating on the status of my truck
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional I was kept in the loop through the entire process
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I feel the communication could have been better. I understand that dates I was given for my car to be fixed can change, but I had to call a couple times to find out when that happened. They didn’t communicate with me it would be longer than first said.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took us abit to get the van in but they were understanding and we appreciate working with us as our business can be a bit unpredictable. The van looks great and yal got it done 2 days ahead of time. Thank you Fred and the team!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repairs took way too long. My car was in the shop for 4 weeks. I was originally told 3 weeks max. When I received my car there were still small issues that had to be repaired. Overall, my experience wasn’t the best and the quality of the job wasn’t the best. Communication could have been better as well.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Extremely satisfied
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great 👍 👌 job
Customer Service - 4.5/5.0 -
Good
Returned Clean
My Experience - 5.0/5.0 -
Thank you for restoring my vehicle back to its original condition, if not better. Your consistent updates and attention to detail did not go unnoticed. I'm truly pleased with the quality of the repairs. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mister Luis Rodriguez was the one, who took care of my car. He made sure, everything done the best way possible. I really appreciate your help and consideration. It was a great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied
Customer Service - 5.0/5.0 -
Prompt and communication is on point.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I Always Like Your Dealership
Repair Quality - 5.0/5.0 -
Fred Is Trained , Genuine , Smart , A Keeper !
Customer Service - 5.0/5.0 -
All Personnel Competent
Returned Clean
My Experience - 5.0/5.0 -
Eric did a great job keeping me informed on what was going on with my car, got the repairs handled very quickly.
Likely to Recommend - 5.0/5.0 -
Would recommend to everyone
Repair Quality - 5.0/5.0 -
Eric did a great job keeping me updated on my car. Very pleased with the work done
Customer Service - 5.0/5.0 -
Eric was great and very knowledgeable, great communication and quick at getting everything started