Sewell Collision Center of West Houston
In operation 115 years.
Sewell Collision Center of West Houston employs factory-trained technicians and is authorized to repair most vehicle makes and models and certified to repair Buick, Cadillac, GMC, Mercedes-Benz commercial vans, and Mercedes-Benz vehicles. Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. In addition to our other certifications, we are also part of the Cadillac Aluminum Repair Network which allows us to service Cadillacs with Advanced materials, such as the CT6. We are Commercial vehicle certified to repair Mercedes-Benz vans and Mercedes-Benz EQ certified to repair Mercedes-Benz electric vehicles. You can experience Sewell service at locations in Houston, Sugarland, Katy, Dallas, Fort Worth, Grapevine, McKinney, Austin and San Antonio.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Chinese
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 1:00 pm |
My Experience - 5.0/5.0 -
Very good job. Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service by Luis Rodriguez
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
All good
Repair Quality - 5.0/5.0 -
All was good
Customer Service - 5.0/5.0 -
All was good
Returned Clean
My Experience - 5.0/5.0 -
AMAZING customer service. Fredrick was my specialist that helped me through the whole process of getting my car repaired. He completed my estimate, communicated with my insurance and kept me up to date on the timing. I never had to wonder where my vehicle was in the repair process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new!! Fredrick was my repair specialist during the entire process from the estimate to the finish of my vehicle. Hands down the best customer service I have received. Prompt on updates, clear in explaining the process. I never had to worry about communicating with my insurance because he took care of that! And their partnership with the rental car company is more than convenient. Overly satisfied with my experience.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great and quick service..Eric was very helpful and fit the car done on time
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Great and quick service..Got my car fixed very fast
Customer Service - 5.0/5.0 -
Eric was very good at his work and commitment
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would tell them to ask for Eric Robles
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Eric Robles was amazing !!! I Would ask for him EVERY SINGLE TIME !!!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Repair was done very well. Would have liked to have seen more active communication on the progress - required me to follow up to get insight on when car would be ready.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fred was awesome and kept me informed every step of the way
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend any day any time
Repair Quality - 5.0/5.0 -
Service was excellent
Customer Service - 5.0/5.0 -
Completely satisfied
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Like I said the work that was done was beautiful. Just not complete
Repair Quality - 2.5/5.0 -
The work that was done on my car does look great but it's not complete with no estimated time frame of finishing touches. I had to pick up my car because of exceeded days of rental but my car is not complete and the headlight is on back order. It's disappointing that this is a brand new car and the fact that a simple headlight should be easily replaced.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service, from katelyn, greeting us,giving my daughter a teddy bear, and Fred taking care of everything Including the rental problem.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went well
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great and the service by Eric Robles was extraordinary. Never disappointed when you deal with Sewell!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Luis provided exemplary customer service
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Great service as usual with Sewell. Mr. Fred Keh, great customer service. Thank you