Shadow Lake Collision Center 1215

5.0 (4,837reviews)
99%
1215 Applewood Drive,  Papillion,  NE  68046

SHADOW LAKE COLLISION CENTER Shadow Lake Collision Center is an independent, family-owned repair shop. Owned by Eric and Roma Dawson, Shadow Lake Collision Center is their second location. Their first operation, the well-known AA Collision Repair, was opened in 1975. In 2012 Shadow Lake Collision and AA Collision Repair merged into one location centrally located in Sarpy County at Hwy. 370 and 72nd St., just north of the entrance to Shadow Lake Towne Center. With over 20 years experience in the industry, Eric Dawson has set a standard for his company that is acknowledged throughout the metropolitan area. Shadow Lake Collision Center is a state-of-the-art facility, purposefully designed by Eric, to serve every customer. Well known for providing superior customer satisfaction, Eric and his staff take great pride in the work they do and the trust that they merit. Shadow Lake Collision Center continues the honored tradition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (4,837)

My Experience

Outstanding service and workmanship. Customer service at its best!

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My Experience

We've had to use SLCC more times than we'd like, but every time they are courteous and professional. We always get our vehicles back quickly and it is always a smooth transaction.

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My Experience

Everyone was so nice and the work was done efficiently. I've already referred a friend.

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My Experience

Good job done on time.

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My Experience

Everything was great. It couldn't have been easier to get the repair work done. The repairs were topnotch. I would come back again, and recommend anyone to use Shadow Lake Collision Center.

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I was referred by a family member, I will probably go back for all of my bodywork needs at this point.

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Fast, friendly, loved having the daily updates, and my car was so clean when I came to get it! They almost took better care of it than I do!

Customer Service

Everyone was very friendly, knew exactly who I was as soon as I called and identified myself, Jaymie and John were very pleasant to work with!

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My Experience

Excellent communication, fast repair, thorough cleaning, very polite. Thank you!

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I would have a hard time recommending this shop. Please see all previous issues and I am sure you can understand. The quality of the workmanship on the paint and bodywork was great the attention to detail was lacking and thus three return trips.

Repair Quality

I have had to return twice and I will still need to return a third time to fix my truck correctly. The first issue was a slight blemish in the clearcoat and the misalignment of my bed cover when it was reinstalled. The second time was due to opening my bed cover and noticing one of the mounting clamps just laying in the bed, a sawed off bolt head and washer from the removal, and 12-15 broken plastic tabs from the reinstalation of the bed box top plastic trim.

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The initial meeting with Jason was outstanding. His attention to detail was spot on. However once the initial work was complete I have not heard from them in over 10 days about the replacement parts need to fix the broken bed trim.

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My Experience

They did a great job repairing my vehicle. I was very impressed with the condition/cleanliness my car was in when returned to me.

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