Shawnee Mission Ford Collision Ctr.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Convenient and they haven't disappointed me. Been there a few times

Repair Quality - 4.0/5.0 -

Was quick and I assume the recall work was performed correctly. I do seem to have a speaker rattle in the repaired door that wasn't there before, but I don't think asking for a speaker replacement on recall work is quite fair.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I'll tell Everyone to Come there

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Good

Repair Quality - 5.0/5.0 -

Good service thanks for the beautiful loaner

Customer Service - 5.0/5.0 -

Good job

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Helped to coordinate with insurance company to ensure vehicle was repaired correctly.

Customer Service - 5.0/5.0 -

SM Ford put me in a loaner for a short period when insurance company dropped the ball on scheduling a rental. Greatly appreciated!

Returned Clean

Likely to Recommend - 1.0/5.0

Repair Quality - 2.0/5.0

Customer Service - 2.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job on a big repair

Likely to Recommend - 5.0/5.0 -

Very likely

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Satisfied

Returned Clean

My Experience - 5.0/5.0 -

We knew from the start we wanted to bring our Toyota Highlander to Shawnee Mission Ford Collision Center. Unfortunately, we needed some repair about 3 years ago and we brought the Highlander here. They did such a nice job, that there was no where else we we go for body work. They did a wonderful job again and I don't believe the car has ever been that clean & shiny down to the tires and wheels when we picked it up. Thank you Shawnee Mission Ford.

Likely to Recommend - 5.0/5.0 -

Without hesitation. My brother in law recommended them to us.

Repair Quality - 5.0/5.0 -

We've had body work at SM Ford before.Both times they've got our Toyota Highlander right in and kept us informed of the progress. We could have gone to our Toyota dealer only 3 miles away. It has been well worth the 15 miles to SM Ford to get a first class job done.

Customer Service - 5.0/5.0 -

Kept us in the loop very few days of their progress.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service. Dalton kept me posted on the progress of my repairs

Customer Service - 5.0/5.0 -

Exceptional

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Overall excellent workmanship

Repair Quality - 4.0/5.0 -

Sone details were missed

Customer Service - 5.0/5.0 -

Excellent service

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I don't believe one could find a better service.

Repair Quality - 5.0/5.0 -

Terrific service. Excellent result.

Customer Service - 5.0/5.0 -

Personnel were extremely attentive.

Returned Clean

My Experience - 5.0/5.0 -

Very nice attention to detail and assistance in the PDR repair in addition. Thank you also for the final detail, wasn't expecting that!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I love ford and there vehicles all of family members have atleast 1 ford car

Repair Quality - 5.0/5.0 -

I noticed my stearing wheel is off center and I forgot to mention it when I took it in but it’s an easy fix I just wish I mentioned it because i only noticed it after the accident

Customer Service - 5.0/5.0 -

They are very good at there job and helped me when insurance did not want to give me a rental car they answered all of my questions

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean