Sheppard Collision
1750 S. 36th St,
Abilene,
TX
79602
USA
In operation 20 years.
Sheppard's Collision Center is a family owned auto repair business that has been in business since 2006. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We take pride in our work and ability to provide a high level of customer satisfaction.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
Payment Types
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many highlighting flawless repairs, exceptional craftsmanship, and results that met or exceeded expectations. The friendly, professional, and knowledgeable staff received widespread appreciation, with customers feeling welcomed and well-cared-for throughout the process. Communication was a strong point, as customers noted being kept informed via phone calls and emails, reducing stress during the repair process. Timeliness was frequently commended, with several customers noting work was completed ahead of schedule. Vehicle cleanliness upon return was also a pleasant surprise for many, with cars returned cleaner than when dropped off. A few customers mentioned areas for improvement, including dust left on interior surfaces, paint quality concerns, and a floor mat cleanliness issue, all noted directly from customer comments. Overall, the shop enjoys strong loyalty and recommendation rates.
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Service Quality
"... their repairs and they are very easy to work with. Professional and friendly from start to finish. Thanks once again yall!"
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"... professionalism of all the team that works here! Quality craftsmanship, worked completed in a timely manner and would definitely recommend them to anyone needing ..."
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"Sheppard's Collision Center provided excellent customer service, even going as far a writing up an estimate to repair the broken, stuck ..."
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"Truly a great experience under a bad situation. The front desk was very knowledgeable and friendly, ..."
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"I cant say enough about how amazing yall are to work with start to finish."
"... beyond all expectations in repairing my vehicle. Work was completed before promised due date and to my complete satisfaction. Would definitely ..."
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"Work was completed before the day they said it would."
"It was a small fix but took less than the estimated time. Completely happy."
"Great work, very timely in getting to the job and finishing it. The staff at Sheppards was great to work with. I'm ..."
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"... an ice storm mixed with a snowstorm, there was a 3-day delay in getting my vehicle. But even if it had been ready, I would not have driven in the ice-coved ..."
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"Friendly staff and kept my updated on my repair."
"Work was completed before the day they said it would."
"... Sheppards always makes great time on their repairs and they are very easy to work with. Professional and friendly from start to finish. Thanks once again yall!"
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"I was kept in the loop once my claim was approved."
"Friendly and kept me up to date on my progress on my car. Would use them again."
Stan
(Kia owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Great work
Returned Clean
Grace
(Toyota owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Toni was amazing and very helpful through the whole process!
Returned Clean
John
(Chevrolet owner)
reviewed 9/8/26
Likely to Recommend - 5.0/5.0 -
Yep!
Repair Quality - 5.0/5.0 -
Good and timely work!
Customer Service - 5.0/5.0 -
Friendly and kept me informed.
Returned Clean
Boyd
(Chevrolet owner)
reviewed 9/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do great work !
Customer Service - 5.0/5.0
Returned Clean
Winona
(Toyota owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0 -
I just did!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michael
(Ford owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Angie
(Buick owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Sherry
(Toyota owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Terry
(Toyota owner)
reviewed 8/7/26
Likely to Recommend - 5.0/5.0 -
Its the only place that I have used and I don't see that changing.
Repair Quality - 5.0/5.0 -
Sheppard Collision is very easy to work with.
Customer Service - 5.0/5.0 -
Flawless
Returned Clean
Lynn
(Chevrolet owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always quality work.
Customer Service - 5.0/5.0 -
Always professional and very willing to help with all things—big or small—in the process.
Returned Clean
Ryan
(Ford owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Byron
(Honda owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Morris
(Volkswagen owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lisa
(Ford owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
I can’t say enough about how amazing y’all are to work with start to finish.
Customer Service - 5.0/5.0 -
Not only completely satisfied but I honestly couldn’t think of a way it could be improved.
Returned Clean
Darian
(Nissan owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lloyd
(Ford owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
John
(RAM owner)
reviewed 6/30/26
My Experience - 5.0/5.0 -
Great work, very timely in getting to the job and finishing it. The staff at Sheppards was great to work with. I'm extremely pleased.
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Bradford
(Ford owner)
reviewed 6/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jerry
(Chevrolet owner)
reviewed 6/17/26
Likely to Recommend - 5.0/5.0 -
Would definitely recommend.
Repair Quality - 5.0/5.0 -
Friendly office staff. Service was flawless. My vehicle was taken care of quickly and without issue.
Customer Service - 5.0/5.0 -
Friendly office staff. Service was flawless. My vehicle was taken care of quickly and without issue.
Returned Clean
Mark
(GMC owner)
reviewed 6/8/26