Sheppard Collision
1750 S. 36th St,
Abilene,
TX
79602
USA
In operation 20 years.
Sheppard's Collision Center is a family owned auto repair business that has been in business since 2006. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We take pride in our work and ability to provide a high level of customer satisfaction.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
Payment Types
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professionalism, and friendly staff. Many highlight the flawless repairs, attention to detail, and the team going above and beyond expectations. Timeliness is frequently commended, with several customers noting work was completed ahead of schedule. Cleanliness is a recurring positive, with multiple reviewers mentioning their vehicles were returned cleaner than when dropped off. Communication throughout the repair process is widely appreciated, with customers feeling well-informed at every stage. A few customers noted areas for improvement, including occasional delays due to parts availability, a concern about paint quality, and a suggestion to use paper floor mats to keep vehicles clean during repairs.
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Service Quality
"... their repairs and they are very easy to work with. Professional and friendly from start to finish. Thanks once again yall!"
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"Excellent service & love the professionalism of all the team that works here! Quality craftsmanship, worked completed ..."
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"Friendly office staff. Service was flawless. My vehicle was taken care of quickly and without issue."
"Truly a great experience under a bad situation. The front desk was very knowledgeable and friendly, ..."
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"Sheppard's Collision Center provided excellent customer service, even going as far a writing up an estimate to repair the broken, stuck ..."
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"... beyond all expectations in repairing my vehicle. Work was completed before promised due date and to my complete satisfaction. Would definitely recommend ..."
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"Work was completed before the day they said it would."
"It was a small fix but took less than the estimated time. Completely happy."
"Great work, very timely in getting to the job and finishing it. The staff at Sheppards was great to work with. I'm ..."
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"... the great job fixing the front end on my 4Runner. Sheppards always makes great time on their repairs and they are very easy to work with. Professional ..."
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"They took great care of us! Very helpful and kept us informed the whole way."
"Friendly staff and kept my updated on my repair."
"Professional and friendly. Their customer service is of the highest quality!"
"Friendly and kept me up to date on my progress on my car. Would use them again."
"Friendly and kept me informed."
Alan
(GMC owner)
reviewed 10/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a very pleasant experience at Sheppard’s collision while they were fixing my vehicle. Everything went as planned. I would definitely use them again.
Customer Service - 5.0/5.0
Returned Clean
Chad
(Chevrolet owner)
reviewed 10/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Stanley
(Toyota owner)
reviewed 10/8/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Jiovanni
(Toyota owner)
reviewed 10/8/26
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
It took a bit longer than expected and as son as I got the car the entire dashboard lit up
Customer Service - 5.0/5.0 -
Quick and effective response time
Returned Clean
Tara
(Toyota owner)
reviewed 10/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Larry
(Ford owner)
reviewed 9/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Tommy
(Toyota owner)
reviewed 9/25/26
Likely to Recommend - 5.0/5.0 -
great job.
Repair Quality - 4.5/5.0 -
Just like the time before excellent.
Customer Service - 4.5/5.0 -
excellent
Returned Clean
James
(Chevrolet owner)
reviewed 9/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They took great care of us! Very helpful and kept us informed the whole way.
Customer Service - 5.0/5.0
Returned Clean
Craig
(GMC owner)
reviewed 9/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Chase
(Ford owner)
reviewed 9/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick and professional!
Customer Service - 5.0/5.0
Returned Clean
Stan
(Kia owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Great work
Returned Clean
Grace
(Toyota owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Toni was amazing and very helpful through the whole process!
Returned Clean
John
(Chevrolet owner)
reviewed 9/8/26
Likely to Recommend - 5.0/5.0 -
Yep!
Repair Quality - 5.0/5.0 -
Good and timely work!
Customer Service - 5.0/5.0 -
Friendly and kept me informed.
Returned Clean
Boyd
(Chevrolet owner)
reviewed 9/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do great work !
Customer Service - 5.0/5.0
Returned Clean
Winona
(Toyota owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0 -
I just did!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michael
(Ford owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Angie
(Buick owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Sherry
(Toyota owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Terry
(Toyota owner)
reviewed 8/7/26
Likely to Recommend - 5.0/5.0 -
Its the only place that I have used and I don't see that changing.
Repair Quality - 5.0/5.0 -
Sheppard Collision is very easy to work with.
Customer Service - 5.0/5.0 -
Flawless
Returned Clean
Lynn
(Chevrolet owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always quality work.
Customer Service - 5.0/5.0 -
Always professional and very willing to help with all things—big or small—in the process.