Somerville Auto Center

4.9 (428reviews)
98%
193 Somerville Ave,  Somerville,  MA  02143
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Shop AssistantSparkles

In operation 25 years.

Somerville Auto Center - Auto Body Collision Repair Experts is totally prepared to satisfy all of the customer’s expectations that it prioritizes the quality, the comfort, the safety and the exclusiveness. Visit to our Collision Repair / Auto Repair facility to be a positive experience, and we will work toward that goal! We are proud that we have been serving customers from surrounding areas for over 15 years: Medford, Cambridge, Boston, Allston, Everett, Malden, Chelsea, Revere, Charlestown, Arlington, among others. We hope you'll never need collision repair for your vehicle. But in the event that you do, you can count on us for an affordably and impeccable customer service!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 11:00 am
* Holiday hours may differ.

Reviews (428)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new after service. The team received high marks for professionalism, genuine care, and going above and beyond expectations. Communication was frequently highlighted as a strong point, with customers appreciating timely updates via phone, text, and email throughout the repair process. Timeliness was generally well-received, with several customers noting cars were ready on or ahead of schedule, though a few mentioned delays due to parts availability or requested more proactive updates. Customers also appreciated added touches like interior cleaning and rental car coordination. A small number of customers noted areas for improvement, including more consistent proactive communication during repairs and ensuring all parts meet original manufacturer standards, as mentioned directly in their feedback.
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"... repair after an accident and Somerville Auto Center took great, professional care of the job." Read more
"... sent me here for repairs. They did an incredible job—my car looks brand new, and they even cleaned both the outside and the inside! The team went above ..." Read more
"They went above and beyond and my car looks better than before my accident"
"Excellent customer service and great communication and of course a job well done all around. I would ..." Read more
"Quality was excellent. Looks like it was never in accident"
"Communication from staff was excellent. They were responsive and honest throughout the process!"
"The process was seamless. I was informed and updated as repairs went on during my service and I was able to get my car back ..." Read more
"The team kept me informed and was very accessible by phone."
"... good experience. My only request would be to have updates throughout the repair process to help know timelines and if there are any delays." Read more
"Vehicle was completely repaired when returned, but was returned over a week behind the quoted schedule with no proactive communication from the shop, although ..." Read more

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We are hearing airflow from where the door was replaced. We want to make sure the seal is tight to avoid any issues with moisture and air

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Already have !

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You listen to customer's needs/desires. Your charges are fair for the high level work you do.

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I met 3 people. Each understood what I expected. When the insurance appraiser said he would consider the car totaled, you stood up for my love for the car and he approved the repairs. Thank you very much for that.

Returned Clean

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No issues at all regarding the quality of the repair. Again perfect work.

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I was very satisfied with the repairs that were made to my auto. The experience was 1st class and Somerville Auto made the entire process easy. The staff was so helpful with the coordination of a rental and the wok on the car was a 10 out of 10

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Amazing customer service, Luisa was great to communicate throughout the process

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The shop has a great location and facilities.

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My car was repair in a little bit more than a week. The final results are amazing, the paint job match properly. They care my car really good and it’s looks like new!

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Car looks so much better and new parts look well aligned.

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They are FANTASTIC. I only trust them to do body work on my car.

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The work performed was excellent

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They went above and beyond and my car looks better than before my accident

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The process was seamless. I was informed and updated as repairs went on during my service and I was able to get my car back sooner than expected.

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