Sound Collision Centers, Inc.
In operation 58 years.
TOGETHER WE WILL STRIVE TO CREATE AN ENVIRONMENT WHERE SOUND FORD CUSTOMERS ARE VALUED AND RESPECTED. OUR MISSION IS TO PROVIDE OUR CUSTOMERS WITH A SUPERIOR REPAIR AND SERVICE EXPERIENCE BY UNDERSTANDING THEIR WANTS AND NEEDS - DEMONSTRATING WE APPRECIATE THEIR BUSINESS BY GIVING ADDED TRUST.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Cathy & Jennica were friendly, polite and professional in dealing with my repairs. The car looks new, like I just drove it off the dealership lot. Very happy & highly recommend this repair shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Extremely satisfied with the repair work and the determination to get my Traverse back to me! The Sound Collision team was OUTSTANDING!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding workmanship
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied, Cathy always kept me in the loop with the details of my car
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quality paint repair, they really look out for their customers. I would recommend friends or family to this shop.
My Experience - 5.0/5.0 -
Staff was very friendly and polite and helpful and kept me up to date on my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall satisfaction: Very satisfied Quality of repair work: Excellent and on time Staff demeanor: Very friendly and helpful. The team handled the vehicle repair in a very professional manner. Communication was consistent, and the staff made the process smooth and stress-free.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The door is sticky, but we are hoping it loosens with use. If not, we will bring it back for a look.
Customer Service - 5.0/5.0 -
Very helpful team.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely 100% would recommend!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Even though there was a delay in getting parts, they provided updates on status of the repair and were friendly and courteous all throughout.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Wrong part ordered.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cathy was excellent from the start when I called to ask for information until the end when my car was done.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Strong communication, friendly, good work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
They completed my repair in a very timely fashion which I hugely appreciate. My only concern was they left the parts they replaced (tire and rim) in my trunk which is difficult to dispose of and made the other items in my trunk very dirty.
Customer Service - 3.5/5.0 -
Customer service was good except they made fun of my name while I was sitting in the waiting room.
Returned Clean
My Experience - 5.0/5.0 -
I valued the way in which you answered my questions and provided explanations of the work to be performed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs were completed on time and on budget. Staff were professional and friendly.