South Riding Auto Collision
In operation 15 years.
State of the art automotive collision repair facility that provides auto body repair, aluminum repair, windshield service, auto glass repair, dent repair, auto body paint repair, and a car detailing service. South Riding Auto Collision is located in Chantilly, Virginia and is certified to perform manufacturer backed repairs by Ford, Nissan, Infiniti, Kia, Hyundai, GM/Chevrolet, Chrysler/Jeep/Dodge/RAM FCA, Honda, Acura, Subaru, and is aluminum repair certified through Ford and I-CAR.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The work as promised is completed satisfactorily as per time schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly professional staffs and work. Thank you.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I asked to have a TPMS installed and programmed. It was not programmed and the tire was over-inflated to 50 PSI. Very satisfied with the body repairs, though. Thanks!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great and it was very convenient
Customer Service - 5.0/5.0 -
Very simple and helpful process
Returned Clean
My Experience - 5.0/5.0 -
Awesome service and will refer to others Thanks
My Experience - 5.0/5.0 -
The work on the vehicle was excellent. It looks just the same as it did when it was new. We were very pleased with the level and frequency of the communication we received. The shop and the staff went above, and beyond and we can not thank you all enough.
My Experience - 5.0/5.0 -
From setting up appoinment for estimate and getting car back after repair, I was very satisfied at every level. I was also updated via email about the repair progress throughout this process and was delivered on time. I was also very impressed courtesy and professionalism by the Manager,Saddik. Will highly recommend this Center.
My Experience - 5.0/5.0 -
The customer service was good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and quality work done on the car!!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The technicians and shop manager were unfamiliar with how to properly repair an Audi. I had to fight with my insurance company to send a 3rd party assessor and for the shop to fix the problems with the initial repair. The shop manager was also very rude and personally verbally attacked me because I refused to shake his hand when meeting him. I don’t need to be contacted, please don’t. I just hope that in the future you are more customer obsessed and listen to your customers when they tell you something is not fixed correctly. I will make sure everyone in my network knows the issues with your shop and avoids it. Thanks,
My Experience - 5.0/5.0 -
Thank you for your cooperation in getting the tires installed at Costco so as ti keep the warranty service. You went out of your way to remove the damaged wheels and mount them back after the tires were put on the new rims. I am totally happy with the customer service Rama Madduri
My Experience - 0.0/5.0 -
1. Repair/service took way too long. 2. No follow ups from the Collision Rep. Throughout the process. 3. Customer had to keep calling to get status updates 4. The email link from does not the accurate status 5. Upon, service completion. Customer does not get a basic walkthrough of the repair/service done from the Tech.
My Experience - 5.0/5.0 -
Not touched miner scratches on car which was a special request and they are not part of the accident repair.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have not received an itemized invoice of the work as the printer was not functioning when I picked up the car. So far, the car seems to be running fine.
My Experience - 5.0/5.0 -
I'm happy with the quality of my vehicle repair. I enjoyed interacting with the friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Customer service was good, but the repair was poor. I had to spend half a day at a Jeep dealership to complete the job (SRAC didn't seem too concerned). Back-up and blind spot monitors were not working. Additionally the overspray on the fenders was very noticeable. In fact the paintwork in general was bad with dried drops of paint in several places. The panel gaps around the rear bumper were poorly aligned. I am disappointed that my insurance company recommended SRAC.