Southern States Collision Center
Here at Southern States Collision our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including emails and text messages if preferred.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The rear defrost on the back window does not work now and black sealant was left visible inside rear side window
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Betty Jones was the most helpful person I ve come across in a while.she explained the whole repair process and helped me with my own insurance agencies issues when they came up. It’s nice to see “customer “ back in customer service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tammy and Betty were very helpful in every aspect of getting our car through repair. Both young ladies kept us updated on where we were in the repair process by text and by phone. They were both helpful in explaining the costs before going forward on repairs. There were no surprises and we had a good understanding as to what was being done from beginning to completion. Tammy and Betty were very professional and delivered excellent customer service. Our car was returned to us very clean and ready to go. We have done business with Southern for almost 7 years now and we have always been pleased with the work they have done on our vehicle. We would recommend this dealer for sales and service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’ve never met a more professional and customer, friendly, and experienced group of people! Betty, Shelby, Tammy, and ALL of the people who worked on my car, get five stars, a trophy, and hopefully a big raise! They took care of my 10 month old “baby” Forrester Sport so well, it looks like the day I picked it up from this same dealership, Southern States Subaru! An AWESOME group of people! The workmanship is exemplary! Thank you!
My Experience - 5.0/5.0 -
EVERYONE was very helpful and kept me informed of the progress. The final results were perfect!
My Experience - 5.0/5.0 -
The staff was very professional and nice. Car looks good but have not had a chance to drive it but a few miles.
My Experience - 0.0/5.0 -
After picking up got home and tried wipers and they didn’t work. Motor runs but they don’t move. Also wiper blade that was on car before it was stolen appears to have been snapped off. I reported this and was not treated properly and told that’s how the car was received. No freaking kidding car was stolen and someone snapped off the wiper and broke the motor. This interaction soured experience completely. Felt like I was being blown off and told tough.
My Experience - 5.0/5.0 -
Tammy and Betty were fabulous. They took tender loving care of me and my car. Allstate did everything to make things difficult and Tammy and Betty did everything to help me navigate through this stressful process. Two amazing women. Another reason I love Subaru ❤️
My Experience - 5.0/5.0 -
Tammy is the assistant that helped me. She explained everything to me and was very patient. I was overjoyed with her updating me on the timeline things were happening to my car and if anything changed. I never once had to call. I feel like she treated me as kind and respectful as if I were her mom. I appreciate her kindness and professionalism so much. Please thank her again for her help. Cynthia Davis
My Experience - 5.0/5.0 -
Getting our car back after the accident on April 13 was a long time coming. We were happy with your service and we love the looks of the car and the way it drives. So happy to have it back home. The only hangup was when we went to pick up the car the first time, it was not ready.