Southern States Collision Center

4.9 (278reviews)
100%
2511 Wake Forest Rd,  Raleigh,  NC  27609

Here at Southern States Collision our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including emails and text messages if preferred.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (278)

My Experience

This process took way to long! We went weeks without updates and err given co flirting information on at least two occasions. I would not recommend this location for service.

My Experience

My Experience

There were problems but I was and am quite pleased with how the car looks. Thank you. There needs to be more ongoing communication between the customer and SSC. I was told you'd have the car 3 days, it was 5. It was inconsiderate to expect me to find a ride at the last minute DURING rush hour to come pick up my car. If I do have to leave a message, the call must be returned within 30 minutes, that's only professional. I won't be using SSC again and that's too bad because until this time, I was quite happy with SSC. I apologize for being so nasty, I could have handled my impatience better. Again, the car looks great but SSC has some customer service issues. Thank you.

My Experience

Any time I called and requested a call-back, I never recieved one. If a voicemail is left, or your employee says that they will call me back once they get the answer to my question, I expect to be called.

My Experience

My Experience

My Experience

My Experience

I was told I would get regular updates and did not. The work done was very good and I have no problems so far. Just wanted more updates

My Experience

My Experience

Chris was amazing and the team did an amazing job on my car. I will always use them and tell everyone I know

My Experience

My Experience

Great customer service!

My Experience

My Experience

Efficient and quality work. Jennifer was friendly and professional. Would refer and/or use again.

My Experience

My Experience

My Experience

Excellent work and customer service.

My Experience

This was handled well by all parties in a complicated situation. Thanks much.