Southern States Collision Center

4.9 (278reviews)
100%
2511 Wake Forest Rd,  Raleigh,  NC  27609

Here at Southern States Collision our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including emails and text messages if preferred.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (278)

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

I love that i received updates along the way.

My Experience

Good eye for detail, proper work. Friendly staff. Nice loaner. Absolutely no complaints and would recommend.

My Experience

After a long wait, my car’s trunk lid was completely repainted. Apparently, the original paint was defective. The good news is that Amanda & her Team did an excellent repair / paint job! It was professional while being courteous & Brent was in full customer service mode! I am old so I might have the wrong names but I I am extremely pleased with the outcome! Thank you to Southern State Collision & corporate Hyundai for listening & acting appropriately.

Likely to Recommend

Repair Quality

Customer Service

Very Professional and Courteous.

Likely to Recommend

Repair Quality

Customer Service

I'm satisfied

My Experience

My Experience

Super easy to get my car scheduled at a convenient time. I am very happy with the work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

People were nice, but I made the mistake of checking reviews for Southern States Subaru instead of their Collision Center. I wouldn’t recommend them for insurance repairs. After being hit from the side, it didn’t seem like a full inspection was done, they said “insurance probably won’t cover it,” even though insurance said otherwise. The paint looks great, but I left with a bad alignment (despite having one done a month before). The repair took about a week, and I didn’t push back since I needed my car for work. Please fix and I'll update my review

My Experience

Amanda and Brent were both very easy and very professional to work with. Amanda explained everything clearly about repairs and about insurance details. Very organized with timeline and paperwork.

My Experience

The staff was experienced and was able to answer any questions I had.

My Experience

I appreciate the text updates. The woman I worked with each time was incredibly friendly and helpful. The car rental and insurance was seamless. Thank you.

My Experience

Amanda was awesome from start to finish! The day Jiffy Lube damaged my car, I was VERY angry. But from the first few minutes on the phone, Amanda’s calm and reassuring demeanor calmed me down. Her calm and professional approach remained throughout, and I’m grateful.

My Experience

This is the second time my car has been in for repairs, and the work has been amazing both times! The office staff is very personable and great to work with.

My Experience

Repairs look awesome. Thank you for such a quick fix on the repairs. You guys made this experience seamless & would recommend your establishment to others without hesitation. Thanks again

My Experience

Amanda has been amazing helping me through the warranty process, making sure I had a loaner, and keeping me up to date on the status. Glad everything was handled so professionally!

My Experience

Awesome customer service. I wish our car was repairable.

My Experience

Fast and friendly service