Southern States Collision Center

4.9 (280reviews)
100%
2511 Wake Forest Rd,  Raleigh,  NC  27609

Here at Southern States Collision our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including emails and text messages if preferred.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (280)

Likely to Recommend

Repair Quality

Customer Service

Amanda was great. the guy that works there with her was a great. It was a totally nonstress situation which is important after having an accident!

My Experience

Great staff and communication

My Experience

Amanda went above and beyond driving me to Enterprise for my rental when they did not respond to picking me up. Plus my car was detailed when I came to pick it up after a speedy repair.

My Experience

My Experience

I was extremely satisfied with getting my bumper fixed! It stayed under budget and I got my car back a day early! Highly recommend.

My Experience

The collision center took great care of my car. Their estimate was under the insurance adjusters which I am told is quite rare. They communicated well and finished ahead of schedule. I was very pleased!

My Experience

My Experience

Excellent customer service and communication with my insurance company. Thank you for getting the job done in a short amount of time!

My Experience

Amanda made the process super simple and was very helpful. Being in an accident is stressful enough, but I was truly grateful for the experience coming here

My Experience

Amanda was a life saver through this entire process. Because of her I will be a Subaru owner for life. I almost didn’t cone because after my car was damaged in a house fire. when I called the service center both times the person who answered the phone was nasty rude mean and degrading. But my boyfriend called the collision center and connected with Amanda and convinced me to talk to her and I’m so glad I did because she offered outstanding service and kindness. She is a true asset!

My Experience

Very courteous employees! There is a LAX attitude it seems these days. But Not with your company. I felt that friendly caring attitude from everyone I saw today! Good Job!

My Experience

Looks like new again.

My Experience

Excellent timely service

My Experience

Job was completed within an appropriate amount of time. Communication was thorough as well the entire time

My Experience

My Experience

My Experience

The car looks great!

My Experience

Great work!

My Experience

When I received the vehicle back, there was a scratch on the main infotainment display that was not there when I dropped the vehicle off for repairs.

My Experience

Im truly pleased with the manager Amanda she went above and beyond getting our car repaired. She is amazing. As for the time it took to repair after the fiasco of prior management abruptly walking out was unacceptable but Amanda stepped up and got it all taken care of..