Southern States Collision Center
Here at Southern States Collision our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including emails and text messages if preferred.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Got the car back and the hood is not the same color as the rest of the car. Was told the paint was faded. Which to me is hard to believe since the car is only 4 years old. Will be bringing the car back to be inspected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Betty was a pleasure to work with. She and her staff kept me update throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair experience was 3 weeks ,I did feel that the time was extended bc a part ordered came in was defective. I was updated regarding process.I am very pleased with the work done and the attention given by the ofc mgn. Betty. 4⭐️⭐️⭐️⭐️
My Experience - 5.0/5.0 -
The guys at southern states did and awesome job on my palisade and very friendly staff
My Experience - 5.0/5.0 -
Everyone that I dealt with was extremely professional and kind. They answered all my questions and kept me informed of the progress of the work being done on my SUV. When I picked up my Suburu I was beyond happy and excited to discover how great it looks. It totally looked brand new, and not only that, they washed and detailed the inside and outside of my vehicle. I couldn't be happier with their work and the whole experience in general.
My Experience - 5.0/5.0 -
The repair seems fine and they were right on with the estimate and time frame for the repair.
My Experience - 5.0/5.0 -
The vehicle looked brand new and they even cleaned the inside of the car. I am very happy with the repairs.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I want to thank you for a job well done, and I will recommend others to bring their vehicle to you.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
Wouldn’t want people to go through what I went through at this dealership.
Customer Service - 0.5/5.0 -
Betty Jones went off on the phone and became very rude and aggressive when I asked her what an item on the receipt was for. She said it was a switch and I should stop trying to think that we are trying to trick you or get one over to you. She began to tell telling me that she get over 150 calls a day and I’m bothering her. She HUNG UP the phone on me. This is the worst customer service I’ve ever come across in my life. I have never been yelled at by an associate at any business in my life but this was the first time I came across that at Southern States.
My Experience - 5.0/5.0 -
Everything is working well. It's too bad the parts took so long to come in but not your fault. The work was done perfectly and the car is like new after the accident.
My Experience - 5.0/5.0 -
The staff was very friendly and kept me updated.! so glad they were able to find all the hidden damages and fix it for me
My Experience - 5.0/5.0 -
Truly outstanding service, thorough, friendly, helpful, kind, and wonderful in every way. I would especially like to thank Tami and Betty, who were so good that they deserve a raise. Thanks Also to Mike in the Subaru Service Department, who went out of his way to accompany me on a test drive of the car to be sure all was OK. I could not possibly have asked for better service! Your grateful customer, John . PS. I am a retired professor, and I give Betty, Tami, and Mike all the grade of A+.