Southern States Collision Center
Here at Southern States Collision our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including emails and text messages if preferred.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
My air conditioning was working and was not the problem but when it was finished being worked on my air is no longer working
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks Brand New Again! 🤗
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The repairs feel good there was just a loose cable under my steering wheel attached to some type of module that i need to figure out how to hide it
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Except for minor details other than that the experience was awesome especially meeting Betty, Tami and Kaia.
My Experience - 5.0/5.0 -
So impressed with the office staff as well as the job performed. Would definitely recommend!!
My Experience - 0.0/5.0 -
The repair work was good, but dealing with the office staff was another matter. I came out of the office and told my family I would never bring a car back here. This was an insurance paid repair but the office staff didn’t work well with them . I told my adjuster what was said and done by the staff. The adjuster said that they should have called her. I was given a price for repair and the office raises that by 142.00 and expected me to pay for it before they would release my car. No. I paid the insurance amount. NEVER AGAIN will I be back.
My Experience - 5.0/5.0 -
Everyone was very nice, they went beyond the job to help me get a paint job through the warranty. Thank yall!!!!
My Experience - 0.0/5.0 -
Repairs were done perfectly, but two other issues: 1) interior of car was dirty when we picked it up. A thin film of dirt on all the seats and dashboard. It was clean when we brought it in, 2) repairs were delayed several days because the wrong front bumper was ordered. I don’t understand how this happened as the model and/or VIN should have led to the correct part being ordered. It cost to keep a rental car several extra days. But again repairs were perfect .
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
The car had a thin film of dirt or grime on both front and back seats and on the dashboard when I picked it after repair. It was NOT like that when I dropped it off. When I complained I was told they had no idea what condition the car was in when I dropped it off. Be that as it may, how much time would it have taken to wipe the seats and dashboard down ? Also the repair was delayed for four days because the wrong front bumper was ordered. I had to pay for a rental. I don’t understand how this happened. The model and /or VIN number should have allowed the correct part to be ordered. The shop blamed the error on my Insurance company
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks great and is clean!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great job! The car looked great and appreciate the car being detailed when returned!
My Experience - 5.0/5.0 -
Shoutout to Betty, Kaia, and Tammy for providing excellent service and for helping resolve a problem that required me to bring my car back. Although the process took longer than originally expected, I appreciate the team’s sensitivity to my concerns, their patience, and their willingness to find a workable solution. Thank you!
My Experience - 5.0/5.0 -
Excellent customer service, communication and follow through. Thank you