Southside Collision

4.9 (441reviews)
98%
22813 Challenger Road,  Frankfort,  IL  60423

In operation 16 years.

True to their values, Southside Collision remains a cherished family-owned and operated auto body repair facility, placing quality and building enduring customer relationships at the forefront. Their unwavering commitment lies in providing unparalleled service and unwavering support to their valued clients in every possible way.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (441)

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Repair Quality

Customer Service

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I would recommend to friends and family.

Repair Quality

I was very pleased with the service. I would use them again.

Customer Service

Very pleased.

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Highly recommend

Repair Quality

Southside Collision did a great job repairing my car. It looks like nothing was ever damaged they did a really good job on the parts and paint. Customer service is also good always helpful and friendly. I will highly recommend this shop.

Customer Service

Customer service was always helpful and friendly. Also always updated me on the repair.

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Customer Service

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Repair Quality

They were very courteous and professional. They let me know every step of the way the progress with my car.

Customer Service

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Absolutely, they are the best in the business

Repair Quality

Impressive work completed in a timely fashion

Customer Service

Professional and friendly, great people

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Repair Quality

Thanks everyone for the excellent job , both in the shop and behind the counter , well done south side collusion!!

Customer Service

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It was recommended to me and I will pass it on. This is a female owned business, and it shows. They really know how important customer service is.

Repair Quality

They went above and beyond!

Customer Service

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Repair Quality

Thanks for getting done early.

Customer Service

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Absolutely

Repair Quality

Customer Service

. perfect

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Repair Quality

Quick turnaround. My so has no complaints expect for having to use moms minivan.

Customer Service

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Customer Service

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Repair Quality

Truck looks great! Thank you again for meeting me on a Saturday for pickup.

Customer Service

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Repair Quality

Great service!

Customer Service

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Repair Quality

The repair work is very well done. Thank you!

Customer Service

I appreciate the text updates, but if I could make one suggestion it would be to give an estimate of remaining time/days when available. My repair took longer than estimated, which is OK, but it would have been nice to know that the work was being extended.

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Repair Quality

Absolutely amazing work and customer service as always! Thank you guys for everything!

Customer Service

Daily updates with the status of my car

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Customer Service

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Repair Quality

Communication is poor. Sent update texts that didn’t provide any information. Took three weeks to get car fixed. Part of this was backordered parts so not at the fault of south side. Have an error message on car still and south side refused to even look at or consider had something to do with accident. Willing to do bare minimum to get paid. And tried to make me feel bad because they sourced parts for me stating they went out of their way to get parts. When actually that’s part of the job.

Customer Service

Same reasons as before. Rude.

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Repair Quality

Customer Service

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Highly recommend

Repair Quality

Owner’s Mark and Wendy are wonderful people. Professional competive and do top of the line work. They should have a shop in almost every county they are great. Highly recommended to anybody. Thank you for your service. Michael Schaaf

Customer Service

Very polite and professional

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