Southside Collision
In operation 16 years.
True to their values, Southside Collision remains a cherished family-owned and operated auto body repair facility, placing quality and building enduring customer relationships at the forefront. Their unwavering commitment lies in providing unparalleled service and unwavering support to their valued clients in every possible way.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Was not told up front how many days it would be. I would have gotten a rental car right away.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks awesome- the only thing is I’m having a weird rattling/ticking sound that wasn’t there (front end) before I dropped it off. It sounds like something is rubbing— like a baseball card in bike spokes (if that makes sense!)
Customer Service - 5.0/5.0 -
Appreciated the communication
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
Repair was OK but the rest of my experience was not
Customer Service - 1.5/5.0 -
Took twice as long as it was supposed to. Waited 2 months to get my car in which is fine but I was told that it would take less than a week once I got the car in and it was 10 days. I thought you'd be ready by then. Also the car had 2 nails in the tires that were obviously new. I was told they weren't any type you used at the shop. They are car parts. I had to get two plugs put in. And I had a new dent in my car which is fresh, because the residual from the impact are still on it .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Could not believe how fast you repaired my car. Thank you...
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The driver’s side door is not completely closing each time I get in. I’m hoping it’s just a little stiff and will break itself in.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything was great- only thing that would’ve helped my planning a a when I asked how long you’d need my car, instead of saying 3 weeks - maybe say 3 weeks at the most and that you have to leave some cushion time but will probably be closer to 1 week (which it was) - that would’ve just helped with some of my planning, etc. I thought 3 weeks was a lot and I almost went to get another estimate solely based on that long time frame. All was good though!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never. I will actively tell people to go else where
Repair Quality - 1.0/5.0 -
Outside looks good. Didn't fix the main issue I had of the broken windshield wiper container. They didn't seem to care enough- even when I told them in person that was what was wrong
Customer Service - 0.5/5.0 -
Rude. I have texts from them talking to me like I'm a child and getting an attitude. Unprofessional
Returned Clean
Likely to Recommend - 5.0/5.0 -
You do good work.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
They contacted me at least 3 times about when I would be dropping off my car. Once would have been sufficient. They gave me the impression that Enterprise would have a car there for me when I dropped my car off. Instead, I had to wait for a driver from enterprise who then drove me 20 minutes to the enterprise office. I was not prepared for it to take that long
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is my new body shop, will DEFINITELY spread the word.
Repair Quality - 5.0/5.0 -
EXTREMELY satisfied!! Their body work is impeccable and their staff is ABSOLUTELY a joy to work with. I encourage everyone who needs body work, just them out. You won't be disappointed!!
Customer Service - 5.0/5.0 -
Staff is ABSOLUTELY a joy to work with!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall, you guys do a great job
Repair Quality - 4.0/5.0 -
I really never knew when I was gonna get my car back
Customer Service - 4.0/5.0 -
A little bit behind of what actually was going on
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I'm not happy with the repair. There door looks bad.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient and polite