Southside Collision

4.9 (440reviews)
98%
22813 Challenger Road,  Frankfort,  IL  60423

In operation 16 years.

True to their values, Southside Collision remains a cherished family-owned and operated auto body repair facility, placing quality and building enduring customer relationships at the forefront. Their unwavering commitment lies in providing unparalleled service and unwavering support to their valued clients in every possible way.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (440)

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

It was ready at 4 PM on Friday. It didn’t give me much time to pick up the car, especially due to work, and thus I was without it for the whole weekend. A little later hours on Friday or at least a pick up window on Saturday would be preferred.

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

It very likely! Best crew ever!

Repair Quality

The best crew ever!

Customer Service

Yes the best crew ever!

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Repair Quality

Very nice company

Customer Service

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Likely to Recommend

Repair Quality

Great work, very nice people to deal with. Kept me informed every step of the way.

Customer Service

Returned Clean

My Experience

The staff was amazing, they were very welcoming. Staff did a great job with the repair. It was a great experience

Likely to Recommend

I already have recommended it to 1 or 2 people

Repair Quality

Great staff, they were very kind. Did a great job with the repair

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Small issue-I had body work done on both sides of my car that was done very well but the rest of my car came back dirty including the inside. There was some kind of white substance on the drivers side seat.

Customer Service

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Likely to Recommend

Absolutely I would highly recommend!!

Repair Quality

The work done was superb! Looked like it was never damaged, paint was a perfect match! Communication about my repair and what was happening was excellent! And the repair was finished ahead of quoted time, so that was a bonus. Highly recommend Southside Collision for any type of repair.

Customer Service

Courteous, conscientious, pleasant and professional. Kept in contact with me during the entire process.

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Likely to Recommend

Repair Quality

Very professional with repair well done and on time.

Customer Service

Informed all the way on repairs that were needed.

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Likely to Recommend

Will always suggest a family owned amazing business

Repair Quality

Always professional and timely. Always do great work and equally competitive with pricing

Customer Service

Love the family feeling of the business

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Likely to Recommend

If someone had an EV I might say look around and let me know if you find someone good but for everything else I really think they did a great job…

Repair Quality

I thought the car looked great. The infotainment system is still not working and I have to go back to the dealership for that so I’m not excited about that. So, all in all I think you guys did a good job but I might look for a body shop that has more experience with EVs. If that’s not an option, I would definitely go back to Southside…

Customer Service

Everyone was really nice there…

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Likely to Recommend

I need to bring my car in from a minor fender bender.

Repair Quality

My daughter’s check engine light came on after the accident and nothing was done. The notes said see attachment but there was no attachment.

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

Did a great job! Very happy

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Likely to Recommend

Very Satisfied with the results

Repair Quality

The shop & staff were friendly and knowledgeable

Customer Service

The staff was engaged throughout the visit

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Repair Quality

Customer Service

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Likely to Recommend

They did good job. Customer service very good.

Repair Quality

Customer Service

They are doing good job on my car customer service very good

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Repair Quality

Car one month and car still not finished is it Southwest Collision or waiting for parts

Customer Service

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Repair Quality

Very satisfied with the repair work and communication

Customer Service

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Likely to Recommend

Repair Quality

Fairly simple repair of hood hinges done all in one day.

Customer Service

Amanda and other staff were easy to work with.

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