Southway Ford - Mac Haik

4.5 (168reviews)
89%
8710 IH 35 South,  San Antonio,  TX  78211
Bot
Shop AssistantSparkles

In operation 36 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (168)

Likely to Recommend

Repair Quality

Thank you for everything yall do!

Customer Service

Returned Clean

My Experience

My Experience

Very professional did a good job on my car also Mr. Carlos Bravo was very helpful he has good people skills I would recommend South way fordpaint and body shop Thank you Mrs Virginia/Rogelio

My Experience

My Experience

Our repairs went smoothly and we got the truck back in great shape! We will use this repair shop for all our needs in the future. Robert took great care in making sure out truck got fixed properly and we stayed informed!

Likely to Recommend

Repair Quality

They will definitely be getting my business should I ever need repairs in the future. The will also be highly recommended by me.

Customer Service

Likely to Recommend

Repair Quality

Southway Ford Collison place did an amazing job on my 2016 Ford mustang! The car looked brand new and their hospitality was superior! Thank you for a job well done!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair was not to the highest quality expected by the dealership. The repair had to be redone and they even charged my insurance to fix their substandard work. I am not happy with this service.

Customer Service

The repair took almost an entire month to be completed.

My Experience

Beautiful job looks brand new. Updating and tracking through text was helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I loved the communication and the assistance with how to deal with an adjuster. From the very beginning of getting my vehicle towed to y’all to pick up it was amazing service and communication. Steve and Carlos were so great I couldn’t thank them enough.

My Experience

My Experience

Excellent work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything went well. I didn’t have any worries. Second time I’ve used South Ford to repair my Toyota very pleased with them.

Likely to Recommend

Did excellent work

Repair Quality

Great repair work

Customer Service

Everyone was very nice and personable

Returned Clean

My Experience

Carlos and Steve are THE BEST!

My Experience

Robert was amazing to deal with! He made sure my truck was repaired right and in a timely manner. If you need someone for collision repair I highly recommend Southway Ford Collision Center.

Likely to Recommend

Highly recommend!

Repair Quality

Southway Ford is the best! Whether you need a new truck or need the one you have repaired they always take care of you. Wouldn’t go anywhere else!

Customer Service

Robert is amazing and so very helpful

My Experience

Robert was very professional and informative through the entire process. Turn around time was great made sure I was happy and took care of my car as if it was his! His end goal was that I was satisfied and he delivered! Thank you so Much Robert!

My Experience

So kind and professional at the same time. Thank you

My Experience

Carols was amazing and had great customer service support!

Likely to Recommend

Repair Quality

Everyone was awesome, - communication from Carlos was amazing & on top of things. Parts being sparse was not the dealerships fault.

Customer Service

Carlos kept in touch every week & replied promptly to every question. When emails went to my junk mail - he called to follow up noticing I hadn't replied to him & thought it was odd. Great job!! I've not experienced a service manager like Carlos in a long time and being at a heavy equipment dealer ship, finding someone who care and takes the time to make a connection to the customer is worth their money in gold! Great job Carlos!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean