Spanaway Collision Inc

My Experience - 5.0/5.0 -

Did a great job

My Experience - 0.0/5.0 -

It seemed that for the little bit of damage, time it took for repair, seemed excessive.

Likely to Recommend - 3.0/5.0 -

Not sure, we have two SUV's and we're retired. But the car under repair is my baby . I liked driving this one more than the other. As I stated earlier this car means the most to me and I still think the estimated time should have been shorter!

Repair Quality - 2.5/5.0 -

I think that this small dent, should have took lesser time to be repaired.

Customer Service - 4.0/5.0 -

Nothing to really complain about, my dealership personnel are more personable.

Returned Clean

Likely to Recommend - 5.0/5.0 -

Very good service

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0 -

Very nice to deal with and very prompt

My Experience - 5.0/5.0 -

Great job on the car repair in a timely manner

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I liked the shop. I did not like how liberty mutual handled anything.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone who attended me was so kind and friendly

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Good service all the way around. Thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Actually. I’m the owner Christina Blom

Likely to Recommend - 4.0/5.0 -

As this was a referral from our insurance company the likelihood of us being asked is minimal, however if asked I would rate them favorably.

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

Easy communication Workmanship fantastic

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I have already bragged about Spanaway Collision to friends and family.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Exceptional Quality Service. They were open honest and treated me and my vehicle with respect. They kept me up to date on the status of the vehicle and when I called with questions they were prompt with answers and didn't hesitate to let me know what was going on. If I could give higher than 10 I would.

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

You guys did a good job. Thanks.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Amazing work repairing the damage as well as keeping us informed. Beyond ecstatic with repairs and care of our vehicle. The extra consideration for us (seat movement) is beyond appreciated. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Not only was I kept informed but the repairs were excellent as was the costumer care. I had a few special accommodations and they were taken into consideration throughout the process

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

100 out of 10

My Experience - 5.0/5.0 -

The staff is efficient, nice, and kept me up to date with my repairs. The process and everything was super easy with them. I appreciate all thier work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The staff was super friendly, efficient, and made the process super easy with the text updates.

Customer Service - 5.0/5.0 -

Staff is awesome.