Sparkle Auto Body - Packers

5.0 (642reviews)
100%
2402 Packers Ave,  Madison,  WI  53704

In operation 19 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (642)

Likely to Recommend

Repair Quality

Some parts are still out of alignment just a little bit.

Customer Service

Don was very informative.

Returned Clean

Likely to Recommend

Repair Quality

SUV looks like new. It was done when they said it would be.And it looks brand new

Customer Service

He called me and let me know what was going on with the truck.

Likely to Recommend

Did a good job I would recommend them to anyone

Repair Quality

The car looks like new. Did a great job on the damage. The paintless repair on the small dents also looks great. Did a nice job on the interior detail.

Customer Service

Service was good

Likely to Recommend

Repair Quality

They were very accommodating and turn around was good.

Customer Service

Very friendly

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

the work was great. Only problem was not being notified that they needed more time to finish job. Just a phone call.

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely. There’s a reason why my friend referred me to Sparkle, and I will do the same!

Repair Quality

Excellent, friendly service from Justin & the staff at Sparkle. I had to reschedule, they accommodated me in a not too distant rescheduled appointment. The estimated pick up for my vehicle was on a Friday… they had it completed and ready by Wednesday. They returned my car with the interior cleaner than the condition I dropped it off. Extremely grateful and appreciative of that!

Customer Service

Justin is a great, reasonable and real guy. Nothjng but good things to say here!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great work

Customer Service

Kept me informed - delivered on time

Likely to Recommend

Repair Quality

Everything looks good.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

I wish the repairs didn't take quite as long. It's hard to be without a car for a week. But I do understand the reasons for this, and I really appreciate the high quality of the repairs. Joel Diemer

Likely to Recommend

The Sparkle people are great, but they got to figure out how to deal with getting bad parts and letting the distributor or transportation get away with it.

Repair Quality

Unfortunately it took almost a month for us to get our car back, originally was told something like 4-5 days. This was due to damaged parts that kept being sent to Sparkle. We feel something more could have been done to help offset the 2 weeks that we had to rent a car. I am told the parts people “don’t care” and obviously the transportation between the parts place and Sparkle is, my guess pretty terrible as well, but no on holds them accountable. So I guess those issues become the customers problem. With that being said, it looks like Sparkle did a nice job overall with the car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Don and his staff were wonderful. We all worked together to get my car back to what she was. Everything went smooth including phone calls from Don to see how we were holding up. The car is beautiful and runs like a charm. Will recommend Sparkle to anyone who is looking for a repair shop. They will not be disappointed. Maxine Meixner

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Don and the team at sparkle autobody were awesome. Exceeded my expectations at every turn.

Customer Service

Returned Clean