Speedway Body Shop

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

My name is Erin. My latest vehicle is a 2021 Hyundai Santa Fe. They always do superb work! I’ve taken three of my vehicles there over the course of 7 years and I have no complaints about the job they do. However, this time around the communication was not up to the standard i had set for them based on my previous experiences. They were running about a week and half behind, but i wasn’t notified and that caused conflict with my rental. However, Bruce did us a solid and worked with us on and took care of us!

Customer Service - 3.5/5.0

Likely to Recommend - 5.0/5.0 -

Would recommend everyone let Speedway Body Shah fix your damaged vehicle completely satisfied I am thanks once again

Repair Quality - 5.0/5.0 -

Speedway Body shot did a remarkable job on my 2018 300 C class white Mercedes looks brand new I will recommend them to anyone I am completely satisfied thank you guys so much

Customer Service - 5.0/5.0 -

Awesome Job

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Car looks brand new in the repair areas

Customer Service - 4.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Thank you!!!

Customer Service - 4.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

The paint color on the repair doesn't match the car.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I recommend 100 % Nice job Right on time

Repair Quality - 5.0/5.0 -

Great job , lady in front desk super nice help my all time

Customer Service - 5.0/5.0 -

Excellent service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

Rude employees, lack of communication and lack of attention to details would prevent me from recommending.

Repair Quality - 4.0/5.0 -

Wheel well trim to bumper trim does not meet neatly. There is a noticeable gap compared to the other side of the car.

Customer Service - 3.5/5.0 -

A member of staff at the front desk is not customer friendly. I was spoken to in a rude manner and treated as if speaking to me was an annoyance. Communication concerning the status of my car repairs was lacking compared to the experiences I've had with other garages.

Likely to Recommend - 1.5/5.0

Repair Quality - 2.0/5.0 -

Communication is very ineffective. I had to call to check on the status of my car because no one called me and it seems like everyone there didn't want to deal with it and gave me names of 4 ot 5 people that would be dealing with the repairs of my car. I then received a call from someone totally different than what they named. Very bad customer service. Repairs were great

Customer Service - 0.5/5.0 -

Previous comments tell how dissatisfied I am.

Likely to Recommend - 3.0/5.0 -

Even when I picked up my vehicle, the front desk lady was unprepared and unprofessional.

Repair Quality - 3.5/5.0 -

The woman who works the front desk is very rude and unprofessional, the repair took longer than expected, the updates on progress were only when I called.

Customer Service - 3.0/5.0 -

The woman who works the front desk sets the tone for the customer experience, she needs to understand what FRIENDLY service is!

Likely to Recommend - 4.5/5.0 -

Good people

Repair Quality - 4.5/5.0 -

Very nice service

Customer Service - 4.5/5.0 -

Very good

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

I did appreciate the customer service and my only comment would be more communication either in a call or text. With an update or estimated timing of the process, updates and finalization of when to expect my car. Some sort of timeline. Other than that everything was smooth from drop off to pick up. I just had to bug you guys a couple times to get updates and find out when to pick up my car and drop off the rental.

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

nice Job !!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good service. I’m very satisfied

Customer Service - 5.0/5.0 -

100%

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone was very courteous and very professional!

Likely to Recommend - 5.0/5.0 -

Good work

Repair Quality - 5.0/5.0 -

Great job and quick

Customer Service - 5.0/5.0 -

Nice people