Caliber - Indianapolis - Lafayette Park
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
The team did really well keeping me updated on the progress of my car and submitting paperwork in a very timely manner. Greg and Mary were helpful and answered all my questions happily. The actual repair job itself looks really good. I would use them again if I needed to have something repaired!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can’t even tell it happened
Customer Service - 5.0/5.0 -
Responsive and kept me updated throughout the repair process
Returned Clean
My Experience - 5.0/5.0 -
Looks like it never was hit. They were great in communication and friendly all the way through. Thank you Caliber Collision !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent !!
Returned Clean
My Experience - 5.0/5.0 -
I appreciated clear information on how and approximately when repairs would be done. The process between Caliber, my insurance company, and Enterprise was seamless with no surprised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was very done. It looked like new.
Customer Service - 5.0/5.0 -
Customer service was excellent and the coordination with the rental company made everything smooth and convenient
My Experience - 0.0/5.0 -
Took almost 2 1/2 months to get completed kept giving me excuses every week got emails saying it would be done usually on Friday and then another week one of there excuses was air compressor went down for week for a company this big i have a hard time that this couldn't get fixed i was told ot would be completed in 2 weeks and it started in July and completed on September 23 rd I am a carpenter and needed my truck I had to pay out of my pocket rental truck for 10 days before you payed for another rental and lost over a week of pay sorry I don't have any good experience with caliber
Likely to Recommend - 3.0/5.0 -
No comment
Repair Quality - 3.0/5.0 -
Staff is very respectful very clear on explaining any questions on your vehicle !! But the labor I experienced of getting my car back and the work that wasn’t completed cost me to uber for a week / money lost and on today I still have to return my vehicle for a part that didn’t come and window rattles that wasn’t attached properly as well as bumper not lined up on back of my truck
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience with Caliber Collision was extraordinary. Greg & Mary, assisted me through the complete procedure of having my car fixed. I was called multiple times to be informed on where they were in the process of each repair. I was texted when things and times had to change due to wrong parts received along with a text informing me that my car had to go to the dealership. Due to me using my car strictly for work. Plus I work with kidney failure patients that depend on their treatments to live., It was important that I had transportation. My insurance extended my rental until 9/ 9/ 26, and Greg informed me that Caliber would take care of rental arrangements from the 9/9/26 - 9/14/26 due to the car repairs being delayed. I thank everyone that was part of providing such care and compassion when it came to me personally by answering all questions. God Bless❣️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I received the best service ever from Greg & Mary. They texted, called and kept me informed about my service from the beginning to the end. They both deserve a bonus of some sort acknowledging them both for their customer service. Too many times people complain about bad service and never being thankful for the good service they received. God bless❣️
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0 -
Caliber Collision fixed the back bumper, but due to poor note taking or miscommunication, failed to fix the damage to the front bumper, which was more severe. Also, the repair took two full weeks. They communicated this clearly, but it was a very long time to be without a car for very minor repairs.
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly & professional staff, great customer service and the rear end of my prius looks great. They even vacuumed my car. Thanks!
Customer Service - 5.0/5.0 -
They did a great job & were very friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jon was incredibly helpful through the whole process. He also kept me posted on the progress besides the automated updates I was getting. Thank you for everything!
Customer Service - 5.0/5.0 -
Jon was incredibly helpful through the whole process. He also kept me posted on the progress besides the automated updates I was getting. Thank you for everything!
Returned Clean
My Experience - 5.0/5.0 -
My bumper was replaced and the paint matched well. Looks new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would return and highly recommend
Repair Quality - 5.0/5.0 -
Great customer service and my vehicle los great
Customer Service - 5.0/5.0 -
Excellent customer service. The regular text updates weee great.
Returned Clean
My Experience - 5.0/5.0 -
Extremely satisfied from the beginning to the end. Special praises to Mary and Jon in particular. A great dynamic duo.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a very good service.
Customer Service - 5.0/5.0 -
Very friendly and good service from the staff.