Caliber - Indianapolis - Downtown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great work and customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always do!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good communication!
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I didn't see the same paintbcolor of my car. Paint of the door different.
Customer Service - 2.5/5.0 -
Nobody else came to talk to me about it except the lady give me paper of the car. And estimate.
Returned Clean
My Experience - 5.0/5.0 -
I had a great team! PaTyn and Victor made sure I was updated throughout the process, which more than appreciated. Amazing team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well, the repair took longer than I would like, but that is the nature of the business. Caliber was responsive when I asked for updates and went above and beyond after my car needed touch ups after the repair was done..
Customer Service - 5.0/5.0 -
Great people at Caliber!
Returned Clean
My Experience - 5.0/5.0 -
They kept me updated right away. Originally they quoted me a long repair time, but it was completed much quicker.
My Experience - 5.0/5.0 -
great communication as the repair progressed, repair seems great, car returned in pristine condition
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
will highly recommend
Repair Quality - 5.0/5.0 -
Austin was great and the repair technicians were awesome
Customer Service - 5.0/5.0 -
Austin was great and everyone in reception were kind and helpful
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent and thorough communication throughout the entire process. Worked with insurance and rental car agency to keep the process simple.
Customer Service - 5.0/5.0 -
Excellent communication. Great customer service. Made the process as easy as it could be.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very appreciative of the communication and consistent updates from the team.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks great! Patyn was wonderful at communicating the status of my repair regularly and quickly answered any questions that I had. Anytime I called for information about setting up my repair and rental, the receptionist was most helpful. I hope I never have a need to use your services again, but if so, I will continue to be a returning customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
I am very pleased with the repairs that were completed. The two notes I have, however, would be that the repair ended up taking longer than anticipated which left me in a bind for a vehicle. 2) The lane assist tracker is now starting to flash and not work consistently when I drive since receiving my car back from Calliber.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for getting me in and out in a short time l don't like driving a rental car so thanks for good service and friendly service Lois Whittington