Caliber - Avon

4.7 (3,663reviews)
96%
55 Vista Parkway,  Avon,  IN  46123

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,663)

Customers say
Overall Customer Satisfaction
Customers consistently praise the excellent communication and regular updates throughout the repair process, with many highlighting the professional and friendly staff who kept them well-informed via text messages and phone calls. The quality of repairs receives high marks, with numerous customers noting their vehicles look like new or better than before the accident. Timeliness is another strength, as many repairs were completed ahead of schedule. Customers particularly appreciate the thorough customer service, cleanliness of returned vehicles, and the seamless coordination with insurance companies and rental car services. While most experiences are overwhelmingly positive, some customers noted minor issues with communication delays, incomplete repairs requiring return visits, or longer-than-expected repair times due to parts availability.
Select to learn more
"It looks like it did before the accident! Very happy with the results!"
"Repairs were made, bumped replaced and painted. As good as new."
"Done a very very good job looks like nothing ever happened"
"Car seema brand new as if i never hadan accident. Timely and very communicative"
"Can't tell that anything happened!"
"Finished earlier than expected"
"It was ready a little earlier than I expected"
"vehicle was ready a couple weeks earlier than planned which was great"
"Got the car done before the expected date, did a good job and can't even tell a difference ..." Read more
"Was able to pick up 2 days earlier than expected"
"Agent updated progress almost every day. The car repair was done wonderfully. The whole process ..." Read more
"The automated texting process was great."
"Great communication, awesome timing, amazing staff!"
"Communication was excellent"
"Yes always is. Love getting communication daily."

My Experience

The guys in back were a wonderful help.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone has been wonderful! Carrie Drinkwater has been very great through the whole process and the front desk staff were very nice! 👍

My Experience

The communication. Before, during amd after the repair at Caliber was clear and tinely. The staff was friendly and easy to work with, excellent experience.

My Experience

Likely to Recommend

Repair Quality

Door looks great, our car looks great. Only gripe is that there is a built in sun shade in the affected door that I believe was damaged from the other vehicle’s impact that didn’t get replaced.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communication and had my car completed on time. Worked well w Enterprise for my rental car.

Customer Service

My Experience

Everyone treated me with respect,and the job was completed in a very timely manner. Job well done, I will recommend you to anyone looking for a good Body Shop.

Likely to Recommend

Repair Quality

Customer Service

Friendly people,

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Ver good in all areas!

Customer Service

Outstanding!

Likely to Recommend

Repair Quality

This is the second time I’ve used you guys and this time was just like the first time, I am totally satisfied. I was always informed about the progress of my repairs via text! Would definitely use the and recommend Caliber Collision to my family and friends,

Customer Service

My Experience

They sent regular texts to let me know the progress

Likely to Recommend

Only go here!!

Repair Quality

Excellent work and repaired faster then expected date!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent customer service. Jacob kept me informed at every step. Car looks like brand new

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repairs were very well done, and I would like to thank everyone who participated in the job. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great to work with!

Customer Service

Great to work with!

My Experience

Yes the one in Avon Indiana Jacob that works there took all the worry’s out and they did an excellent job at communicating letting me know the progress just all around good experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car was returned to me with a cracked windshield that was not there when I dropped it off and something sticking out where the ceiling meets the windshield.

Likely to Recommend

Repair Quality

Customer Service