Springfield Auto Body
In operation 26 years.
Springfield Auto Body is a family owned business since 1979. Our goal is to provide high quality repairs on a timely basis. We work with all major, and smaller Insurance Companies, to make your claims experience as positive as possible. We are serving the Springfield, Lorton, Burke, Alexandria, Annandale, Woodbridge areas.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
For the first three weeks I received no updates unless I called the shop. They had written down the wrong number but didn’t realize it. I was not impressed with that or their timeline to repair. It took a month for the repairs to occur.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Springfield Auto Body is our repair shop of choice. When car needs repairs from an accident we always get at least three quotes from auto body shops. We ultimately select Springfield Auto Body because we knew that the repair will be done right the first time.
Repair Quality - 5.0/5.0 -
Springfield Auto Body did an exceptional job replacing our rear bumper and matching the paint.
Customer Service - 5.0/5.0 -
Springfield Auto Body responded to all our inquiries in a timely manner,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would have liked to have had updates.
Customer Service - 4.5/5.0 -
Would have liked to have had updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They went above to make sure that I would be satisfied with their work. Not only did they go above on their quality of work. They waited for me to pick up my car. It was the day before New Year’s Eve and they had called to pick up my vehicle. Although I would not make it before they closed. They waited for me after hours so I could get me vehicle. Not only did they go above on their service but the quality of service was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Mark was great to work with from the beginning to end. His customer service, his communications and the team did a wonderful job repairing my car.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a very nice job!
Customer Service - 4.5/5.0 -
Very friendly, nice people. Customer service called me a few times but I gave a 9 because I had to call in a few times for an update.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The body work is fine other than waiting on waiting on my letter and pen strike Other than that everything is wonderful
Customer Service - 4.5/5.0 -
Good job