Steele's Collision

4.8 (208reviews)
100%
4071 Chelsea Road West,  Monticello,  MN  55362

In operation 24 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (208)

Likely to Recommend

Repair Quality

Customer Service

Updates on the status of the repairs were challenging to obtain. I often had to call several times to find out what was going on as the repairs were delayed for various reasons.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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We would definitely use them again and refer others.

Repair Quality

Repairs look great. You can’t even tell there was damage

Customer Service

John and everyone was great to work with. They kept me in the loop when they were waiting on parts. The repairs look seamless.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Very knowledgeable- kept me updated on everything

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Repair Quality

Customer Service

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Repair Quality

Just found an issue with back wiper

Customer Service

Should have told me at drop off that you were short staffed and it would be a couple weeks before you could look at it.

Returned Clean

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Repair Quality

Customer Service

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Customer Service

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Customer Service

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Repair Quality

Best best crew!! From Carlos greeting me when I was clearly upset with hitting a deer, to their quick work in my car & how they cared for me!!

Customer Service

Awesome staff!!!! Always pleasant and helpful in a stressful time! (thank you Carlos)

Returned Clean

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Repair Quality

Customer Service

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Customer Service

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Repair Quality

They seemed to have done a good job, but it took 4 months, and that was frustrating.

Customer Service

Likely to Recommend

We have used before and Steeles is our preferred body shop

Repair Quality

You strived to find parts and communicated with us about parts delays

Customer Service

Great people

Likely to Recommend

Repair Quality

Only negative is the back cargo area was dirty with a powder dust and pieces of some putty residue and pieces of tape.

Customer Service

My Experience

The repairs are very good. I was told there was going to be updates on the status of my truck. There wasn't. I had to call to find out. I was told it would be acouple day for the repairs. It took a month. I understand unexpected things happen but there was no calls it would take longer. If you are going to advertise that kind of service you should do it.

Likely to Recommend

They have made 2 repairs for me over the years and 1 for my daughter and both of us are very happy

Repair Quality

They did a fantastic repair and kept me informed as the repair was progressing

Customer Service

Very good communication

Returned Clean