Stelton Motors-Paul Ries & Sons Oak Park

4.8 (381reviews)
96%
639 Madison St,  Oak Park [email protected],  IL  60302
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Shop AssistantSparkles

In operation 113 years, 81 years at this location.

Stelton Auto Body is a family owned auto repair business that has been in business since 1945. in 2023 Paul Ries & Sons acquired Stelton because they carried the same traits and values as we do. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (381)

Likely to Recommend

Repair Quality

Customer Service

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Only body shop REIS i would refer people to

Repair Quality

John. Amanda. Marie were fantastic

Customer Service

Xcellent john. Amanda . Marie

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Repair Quality

Service was very good. When a lighting issue was discovered, I was able to bring my car back and the problem was quickly managed.

Customer Service

The woman at the front desk was very pleasant and helpful. When I called with a couple of questions, she got the answers at that time. I didn’t have to wait for a call back.

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Likely to Recommend

Repair Quality

I am very satisfied with the repair of my car. The staff was very friendly. Thank you for your attention.

Customer Service

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Likely to Recommend

I would definitely recommend this shop to everyone gladly.

Repair Quality

This was my first time coming to this auto shop. It was recommended by my insurance company.It was a very good choice. I just needed my airbag replaced. The staff was very nice and pleasant. My car was cleaned inside and out I never experienced that before.I was very pleased with the work and the service. I would definitely recommend Stelton Motors.

Customer Service

Customer service was excellent, very polite helpful and friendly.

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Likely to Recommend

Good workmanship.

Repair Quality

Staff I dealt with are excellent.

Customer Service

Excellent.

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Repair Quality

Customer Service

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Family and friends are decades long customers

Repair Quality

Customer Service

professional and followed through each step of the way and beyond

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Likely to Recommend

I will definitely use them again and recommend them to anyone who needs a repair.

Repair Quality

The service is great and everyone was friendly and helpful. My repair looked wonderful and the quality couldn't have been better. If need be i will use them again.

Customer Service

The service is great and everyone was friendly and helpful. My repair looked wonderful and the quality couldn't have been better. If need be i will use them again.

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Likely to Recommend

Repair Quality

Hood still not symmetrical. Took way longer than initially quoted

Customer Service

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Repair Quality

They were very professional always got a quick response about my car. The work done on my car was excellent.

Customer Service

gave 10 rating

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My Experience

I want to thank Paul Ries and the team for the excellent service. They provided a fair price, completed the repair in a timely manner, and were very helpful and courteous throughout the entire process. I truly appreciate the professionalism and would highly recommend them for any auto repair needs.

Likely to Recommend

Repair Quality

Great job , on our car looks original. Soon I’ll be calling to make an appointment to price my front left fender . Anyways thank you again

Customer Service

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Repair Quality

Customer Service

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Your shop deserves my recommendation to others.

Repair Quality

Excellent work on my car. Looks like a new car! Thank you for your thoroughness. A special thank you to Jon for his explanations of the process. And another special thank you to Amanda for her efficient, courteous, and cheerful way of answering phone calls and answering business questions.

Customer Service

They were always courteous and willing to answer my questions.

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Likely to Recommend

Repair Quality

Customer Service

Great service with Amanda and John

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Repair Quality

my car looks brand new!

Customer Service

nice people. Thanks to amanda who is very accommodating!

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Likely to Recommend

Repair Quality

My vehicle is leaking transmission fluid and I stated to the State Farm insurance agent that I had no problems with my vehicle and only thing they paid you all to fix was body damage and I feel like they over paid you’ll for that minor work you all did but what can I do about that now nothing because you’ll already got paid and they stop answering my calls after I uploaded all my necessary documents about my vehicle and proof of purchase and I still had to pay out of pocket for a wheel alignment which you all should have covered that after you received payment from the insurance company from my vehicle being hit

Customer Service

They talk good and speak well about their work

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Likely to Recommend

We have been using this company for many, many years. And have shared our great experience with so many too.

Repair Quality

Fantastic service and my car looks amazing!!

Customer Service

Every time I called they answered all my questions. They were very nice!!

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Likely to Recommend

Repair Quality

Very professional and courteous

Customer Service

Explains the process and polite and professional

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