Stephen Auto Mall Center

My Experience - 5.0/5.0 -

Excellent job!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything went as promised...repairs professionally done and vehicle looks unblemished.

Customer Service - 5.0/5.0

Likely to Recommend - 1.0/5.0

Repair Quality - 2.0/5.0 -

There is a rumble in the right wheel when you drive over 65

Customer Service - 3.0/5.0 -

I tried explaining what was wrong with the car, it still vibrates heavily at 70 mph

My Experience - 5.0/5.0 -

Always excellent service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 3.0/5.0

Customer Service - 3.5/5.0

My Experience - 5.0/5.0 -

Great Job and completed totally on time.

Likely to Recommend - 5.0/5.0 -

Absolutely 💯

Repair Quality - 5.0/5.0 -

10 Absolutely A Great Job

Customer Service - 5.0/5.0 -

Customer Service, Hope was Great to work with 🤩

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would definitely tell my family and friends on the great experience I've had. And would recommend them to Stephen Toyota of Bristol.

Repair Quality - 5.0/5.0 -

Very Professional People who I Delt With and Completely Happy With The Work That Was Done On My 2024 Toyota Tacoma Limited. I Want To Thank Hope and Bruce For Making My Experience A Good One!!!

Customer Service - 5.0/5.0 -

All Around Very Professional.

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

The body shop kept me informed

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I’m so happy with their service! They treated me with kindness, fixed my car perfectly, and helped me every step of the way. Thank you, Stephen Collision Center!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I already recommended them to a friend

Repair Quality - 5.0/5.0 -

I couldn’t say one bad thing about Stephen Auto Body. Hope and staff were absolutely phenomenal. I would highly recommend using Stephen they are fast and efficient friendly and very attentive. If anything goes wrong again I will be back every time!!

Customer Service - 5.0/5.0 -

Customer service was excellent never been treated better!!

Returned Clean

My Experience - 5.0/5.0 -

Hope’s knowledge of her job went above and beyond. She's Awesome I was so impressed with every step she took me through

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The sales representative Hope was courteous and very professional. She kept me informed through the entire process and was honest and precise in here estimate. I could not have asked for better service.

My Experience - 3.5/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Bruce was so helpful and easy to deal with.

Likely to Recommend - 5.0/5.0 -

See comments above Also it was great to be able to get a ride home after dropping off the car and a ride to pick it up.

Repair Quality - 5.0/5.0 -

Bruce and his team were so accommodating and easy to work with. The car looks great. Thank you.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0