Stephen Auto Mall Center

4.8 (340reviews)
95%
1097 Farmington Ave,  Bristol,  CT  06010

STATE OF THE ART FACILITY, GENERAL MOTORS AND TOYOTA CERTIFIED, ICAR AND FACTORY TRAINED TECHNICIANS, EXPANSIVE PARTS INVENTORY ENSURES QUICK AND TIMELY REPAIRS.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 4:30 pm
Tue 8:30 am - 4:30 pm
Wed 8:30 am - 4:30 pm
Thu 8:30 am - 4:30 pm
Fri 8:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (340)

My Experience

Bruce and Hope were excellent. I can’t say thank you enough to them.

Likely to Recommend

You can’t get better service anywhere else.

Repair Quality

Great customer service

Customer Service

Bruce and Hope are excellent. They lead me through the process with kindness and great knowledge

Returned Clean

Likely to Recommend

Repair Quality

The difficulties of the job they had to do an still be able to get it done in a timely manner without setting off the device that’s installed in my car was amazing..No issues were reported of it ..So the job was flawless..when I received the car it looked extraordinary ! It was like getting a new car..I would highly recommend then to anyone!

Customer Service

The customer service was amazing the lovely lady helped me with all my issues over the phone and in person was magnificent! She helped me with any questions I had an was completely up front an honest about when , how, an all issues that might arise..Such a Gem! Never had such an amazing sense of Satisfaction like that!

Likely to Recommend

I have already said it on my social networks to my family and friends, "If something bad happens to your car, take it to the professionals at Stephen Collision Center in Bristol"

Repair Quality

Wow, impressed how my car was fixed, excellent work.

Customer Service

I am very satisfied and happy, Stephen Collision Center followed up on my claim and helped me at all times.

My Experience

My car was repaired to look like new again. The damage is completely gone and you would never know it was damaged. I would highly recommend Stephen Collision Center not only for the excellent repairs but for the amazing customer service. Thank you Bruce Plourde and your amazing coworkers!

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Repair Quality

Customer Service

Steven Collision Center was an excellent choice so thank you for recommending them! I did end up in the hospital from the accident and they were very accommodating with all the delays.

Likely to Recommend

Repair Quality

Great work and courteous service

Customer Service

Great work

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Repair Quality

I was told it may take several weeks and it only took a little over 2 and I was kept informed the entire time

Customer Service

Likely to Recommend

Repair Quality

Excellent repair service, recommended by my parents who have purchased new vehicles there and received repairs. Can't recommended the services more, they're great!

Customer Service

Excellent experience with repairs done. Parents highly recommend this location and I couldn't recommend them more, they're great!

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Repair Quality

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Returned Clean

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Customer Service

The repairs were delayed but at the fault of the repair shop. They kept me informed several times during the weeks of the repair

Likely to Recommend

Repair Quality

Looks great

Customer Service

Great. Everyone I worked with was knowledgeable about their work.

Returned Clean

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Repair Quality

Customer Service

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Customer Service

Hope is wonderful!!!

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Repair Quality

Customer Service

Bruce and Hope are very professional and have always treated us well. The repair was done very well and ahead of schedule.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service