Sterling Auto Service and Body Shop LLC
In operation 27 years, 21 years at this location.
Sterling Auto Service & Body Shop is a family owned and operated business, established in the year 1999. We are one of the DC and Metropolitan areas leading repair facilities equipped to serve all our customer needs. We are BMW, MINI, HONDA & ACURA Factory Certified Collision Repair Center. At Sterling, customer service is our number one goal. We understand that not having your vehicle can be an inconvenience to you, therefore we strive to make your entire experience a pleasant and expeditious one. As a member of the business community, we adhere to a code of ethics, our pledge to you, is of honesty, integrity, safety, craftsmanship and to earn your trust. We encourage you to ask questions, our trained professionals are ready and willing to help you in any way they can. We pride ourselves in getting the job done the first time!
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 4:30 pm |
| Tue | 8:30 am - 4:30 pm |
| Wed | 8:30 am - 4:30 pm |
| Thu | 8:30 am - 4:30 pm |
| Fri | 8:30 am - 3:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Sure I can do that
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I will said excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
If anyone needs body work (especially Honda vehicles) these people are the place to go.
Repair Quality - 5.0/5.0 -
They were quick and efficient. The repair looks good as new. It was a pleasure have my car taken care of by such professionals.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was super friendly and helpful and very specific about what needed to be done and when they would do it. Veery nice experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Muy buen trabajo recomendados
My Experience - 5.0/5.0 -
Really, They scan or test my truck, was ha new experience to my life and , they remain all information to me the process and they make good job , they are professional team work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They have professional personal, , chance damaged for new one
Customer Service - 5.0/5.0 -
No coments
My Experience - 5.0/5.0 -
Great service and communications. The Sterling team took care of everything and kept us constantly apprised on their progress. We will definitely use them again if we have a repair need.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Sterling is very organized. Does a good job.
Repair Quality - 5.0/5.0 -
Excellent Service.
Customer Service - 5.0/5.0 -
Staff is very helpful.
My Experience - 5.0/5.0 -
Very professional, very informative, very knowledgeable and overall good experience.
My Experience - 5.0/5.0 -
I appreciate you guys. Everybody I talked with was thorough, clear, efficient and friendly. The car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sterling replaced my stolen airbag in impressive fashion. Antonio and his team gave me “white glove” service from start to finish not only with advice on future preventative measures but his team also inspected my entire vehicle and buffed a couple of minor bumper scratches. And Maria, the office assistant was so nice and caring in initially setting up my appointment. Great customer satisfaction here!!!!
Likely to Recommend - 5.0/5.0 -
I will always recommend Sterling to family, neighbors and friends.
Repair Quality - 5.0/5.0 -
This was my best auto repair experience ever! Antonio the shop foreman was superb. He walked me through the entire process of having my airbag restored, and gave me excellent preventative tips. His auto body team buffed a couple of body scratches and Maria the Office Assistant was so nice in setting up my appointment. Great team! Great service!
Customer Service - 5.0/5.0 -
Outstanding Customer Service and communication. So detailed! So friendly!
My Experience - 5.0/5.0 -
Excellent service and extremely professional staff.