Sterling Auto Service and Body Shop LLC
In operation 27 years, 21 years at this location.
Sterling Auto Service & Body Shop is a family owned and operated business, established in the year 1999. We are one of the DC and Metropolitan areas leading repair facilities equipped to serve all our customer needs. We are BMW, MINI, HONDA & ACURA Factory Certified Collision Repair Center. At Sterling, customer service is our number one goal. We understand that not having your vehicle can be an inconvenience to you, therefore we strive to make your entire experience a pleasant and expeditious one. As a member of the business community, we adhere to a code of ethics, our pledge to you, is of honesty, integrity, safety, craftsmanship and to earn your trust. We encourage you to ask questions, our trained professionals are ready and willing to help you in any way they can. We pride ourselves in getting the job done the first time!
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 4:30 pm |
| Tue | 8:30 am - 4:30 pm |
| Wed | 8:30 am - 4:30 pm |
| Thu | 8:30 am - 4:30 pm |
| Fri | 8:30 am - 3:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and communication
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m more than happy and satisfied with the work you had done on my car for the second time. Great and professional work and definitely I recommend it to everyone!!!
Likely to Recommend - 5.0/5.0 -
Would talk to my friends about it
Repair Quality - 5.0/5.0 -
They did a great job on my car
Customer Service - 5.0/5.0 -
Great job on the car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff were professional, knowledgeable, and kept you informed. All repairs and work were done
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job .. very professional
Customer Service - 5.0/5.0 -
Courteous and professional
My Experience - 5.0/5.0 -
Great attention to the customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Antonio is extremely helpful from the very first of looking at my damage, to showing me all the repairs that had been excellently accomplished!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
GOOD
Repair Quality - 5.0/5.0 -
STERLING AUTO IS THE BOMB!!! YEAH!!! FROM 1 TO 10, I WOULD GIVE THEM 100!!!!
Customer Service - 5.0/5.0 -
REAL GOOD
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Antonio was wonderful! He took time to go over every detail and made sure we understood what was going on. Very satisfied with our experience. Staff is very welcoming. Thank you :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, great communication, and they handle the details with the insurance company.
Customer Service - 5.0/5.0 -
Everyone at Sterling is friendly and knowledgeable.
My Experience - 5.0/5.0 -
Explained repair process step-by-step. Very good communication throughout entire process. Repairs done speedily. Very friendly staff.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
110% SO FRIENDLY WARMTH CHEERFULNESS ATTITUDE 0% STRESSFUL
Customer Service - 5.0/5.0 -
110% SATISFACTION
My Experience - 5.0/5.0 -
I am very impressed with the service I received. Camilo was the ultimate professional and I appreciate how he led me through the process. Everyone I encountered was friendly and upfront about what was happening. I appreciate that sort of honesty. If I ever need your services again, I will not hesitate to call.
Likely to Recommend - 5.0/5.0 -
I will sing Sterling's praises to all!
Repair Quality - 5.0/5.0 -
From start to finish, service and work was done in a professional and friendly manner. I appreciated how Camilo explained every step of the process and he was thorough in everything he did.
Customer Service - 5.0/5.0 -
Everyone I came in contact with was friendly and professional. I wish other businesses would take note. The folk at Sterling know what true customer service means.