Sterling Auto Service and Body Shop LLC
In operation 27 years, 21 years at this location.
Sterling Auto Service & Body Shop is a family owned and operated business, established in the year 1999. We are one of the DC and Metropolitan areas leading repair facilities equipped to serve all our customer needs. We are BMW, MINI, HONDA & ACURA Factory Certified Collision Repair Center. At Sterling, customer service is our number one goal. We understand that not having your vehicle can be an inconvenience to you, therefore we strive to make your entire experience a pleasant and expeditious one. As a member of the business community, we adhere to a code of ethics, our pledge to you, is of honesty, integrity, safety, craftsmanship and to earn your trust. We encourage you to ask questions, our trained professionals are ready and willing to help you in any way they can. We pride ourselves in getting the job done the first time!
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 4:30 pm |
| Tue | 8:30 am - 4:30 pm |
| Wed | 8:30 am - 4:30 pm |
| Thu | 8:30 am - 4:30 pm |
| Fri | 8:30 am - 3:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Kindness! Thoughtfulness! And very professional! Washing my car before giving it back to me was icing on the cake!
Likely to Recommend - 5.0/5.0 -
Already have recommended
Repair Quality - 5.0/5.0 -
Wonderful service
Customer Service - 5.0/5.0 -
Thank you
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing service very detailed, making sure they go over all damages and explain to you what will be done to your vehicle. AAA service great you st the door and most of all the finish product(vehicle) is AAA+!!! Antonio, Maria, Josh, entire team GREAT!!
My Experience - 5.0/5.0 -
I love the tour in the body shop. The details on the process.
Likely to Recommend - 5.0/5.0 -
Definitely I would recommend them.
Repair Quality - 5.0/5.0 -
It was the first body shop that gave me a tour, letting me know the process of my car repair. I loved it.
Customer Service - 5.0/5.0 -
I’m 100% satisfied. I’ll pick up them again
My Experience - 5.0/5.0 -
Camilla was very nice to deal with and we had a great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was a good experience . Everyone kind and professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Sterling was very informative and friendly
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
My normal reply
My Experience - 5.0/5.0 -
We were impressed with the personal attention, starting with the tour of the facility and learning about the repair process, to the consistent and timely notifications about the progress of the work. The team worked with us on a repair schedule that met our needs. We were very impressed with the professionalism of everyone involved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the repair was excellent. You would never know that the car had been in an accident.
Customer Service - 5.0/5.0 -
The customer service was excellent all around, from the time of intake to when we picked up the car. We were impressed with the tour of the facility and the explanation of the repair process. The level of communication was excellent and we never had to guess about the status of the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Five star service! Thank you.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0 -
Very friendly dependable and great service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was a great experience with the team and service completed a lot faster than expected’
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!