Sterling Auto Service and Body Shop LLC
In operation 27 years, 21 years at this location.
Sterling Auto Service & Body Shop is a family owned and operated business, established in the year 1999. We are one of the DC and Metropolitan areas leading repair facilities equipped to serve all our customer needs. We are BMW, MINI, HONDA & ACURA Factory Certified Collision Repair Center. At Sterling, customer service is our number one goal. We understand that not having your vehicle can be an inconvenience to you, therefore we strive to make your entire experience a pleasant and expeditious one. As a member of the business community, we adhere to a code of ethics, our pledge to you, is of honesty, integrity, safety, craftsmanship and to earn your trust. We encourage you to ask questions, our trained professionals are ready and willing to help you in any way they can. We pride ourselves in getting the job done the first time!
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 4:30 pm |
| Tue | 8:30 am - 4:30 pm |
| Wed | 8:30 am - 4:30 pm |
| Thu | 8:30 am - 4:30 pm |
| Fri | 8:30 am - 3:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Can't imagine anyone living in the area not using Sterling as their 1st choice.
Repair Quality - 5.0/5.0 -
Both Yessice & Antonio are rock stars, helpful and friendly every step of the way.
Customer Service - 5.0/5.0 -
Absolutely top notch professionalism and possibly the most friendly staff I've encountered in any business, let alone auto service shops.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 excelente
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication and exceptional customer service. Jessica is amazing and Antonio sets a high bar for other businesses. I will recommend Sterling to everyone Thanks for treating your customers like they are your only one.
Likely to Recommend - 5.0/5.0 -
They’re an excellent resource I recommend fully!
Repair Quality - 5.0/5.0 -
Everyone there was very knowledgeable and thoughtful, accurately assessing the car’s needs as well as mine! They were very clear in explaining the whole process and did a stellar job!!
Customer Service - 5.0/5.0 -
Personable and thoughtful in their approach, they made the whole experience really positive.
My Experience - 5.0/5.0 -
Yes, they did an excellent job repairing my car. The people were very helpful and kind!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would gladly recommend Sterling Body Shop.
Repair Quality - 5.0/5.0 -
The process was clearly explained. I understood what work would be done and the time it would take to complete it.
Customer Service - 5.0/5.0 -
Excellent, courteous, and professional customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I went because insurance recommended and they are conveniently located to Chevy Chase and Silver Spring. They were friendly, professional and timely. The minivan looks great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muy buen cervicio gracias atodo el personal de trabajo que Dios los bendiga
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excelente
Repair Quality - 5.0/5.0 -
Muy bueno
Customer Service - 5.0/5.0 -
Muy bueno
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was made so simple for me. I definitely appreciate the hard work at Sterling body shop LLC . You guys are great!
Likely to Recommend - 5.0/5.0 -
I would recommend this place 100%
Repair Quality - 5.0/5.0 -
Completely satisfied with they was everything was handled.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great, clear play by play of what repairs were going to be made to my car, good at keeping me updated on progress. Completed job ahead of time
Customer Service - 5.0/5.0 -
Friendly, informed, and communicative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and attention to detail.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys did an amazing job. The staff was Knowledgeable and they kept me up-to-date on the repairs. An added bonus was that they finished on the day that they said they would. I have had to have some body work done two cars in the past and I can confidently say that this is one of the best jobs I have seen.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Antonio was there from the beginning to the end making sure I was completely satisfied and.explained the process from.beginning to end. Very professional company
Likely to Recommend - 5.0/5.0 -
Already did
Repair Quality - 5.0/5.0 -
This was by far one of the best experiences I have had. Very professional and kept me informed during the entire process.