Sterling Auto Service and Body Shop LLC
In operation 27 years, 21 years at this location.
Sterling Auto Service & Body Shop is a family owned and operated business, established in the year 1999. We are one of the DC and Metropolitan areas leading repair facilities equipped to serve all our customer needs. We are BMW, MINI, HONDA & ACURA Factory Certified Collision Repair Center. At Sterling, customer service is our number one goal. We understand that not having your vehicle can be an inconvenience to you, therefore we strive to make your entire experience a pleasant and expeditious one. As a member of the business community, we adhere to a code of ethics, our pledge to you, is of honesty, integrity, safety, craftsmanship and to earn your trust. We encourage you to ask questions, our trained professionals are ready and willing to help you in any way they can. We pride ourselves in getting the job done the first time!
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 4:30 pm |
| Tue | 8:30 am - 4:30 pm |
| Wed | 8:30 am - 4:30 pm |
| Thu | 8:30 am - 4:30 pm |
| Fri | 8:30 am - 3:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything that u did it with my Ford was so great
My Experience - 5.0/5.0 -
Antonio is a great guy , profound customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much. Your teams attention to detail is very much appreciated. And what a team, from the helpful calls and texts from Jessica to Antonio’s expert explanation of the process. I was astounded by the teams in the shop during my tour. Bravo all around. With gratitude, Elly Porter
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very excellent work all 3 times that I’ve went. I’ve always been satisfied with their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work as always
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very happy about how professional the team was at Sterling Body Shop. From the time I arrived until the time I picked my car up, they guided through the process communicating with my insurance as well as the rental car. I would definitely go back to them id needed .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team very professional. All timing respected. My car looks perfect. Thank you again
Likely to Recommend - 5.0/5.0 -
Will be happy to recommend sterling auto
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
it was a great experience. Totally great.
Customer Service - 5.0/5.0 -
Wonderful customer service.
My Experience - 5.0/5.0 -
Customer service was outstanding. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
My husband was not happy with the way that the right side of the newly replaced bumper fit to the car because there was a small gap that did not appear on the left side. We were told that this is normal and that new bumpers just fit that way but that they could try and see if they could get a better fit if we wanted to wait, which we declined.
Customer Service - 4.5/5.0 -
They were professional in their treatment of us.
My Experience - 5.0/5.0 -
Sterling Body Shop, One of the best customer service I have every experience. Definitely I will recommend anyone there. Thanks again for your service. Reynold Estrado
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff responded well to my concerns for a quick turn around. Outstanding body work completed. So pleased with this workmanship. Highly recommend to others!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work
Customer Service - 5.0/5.0 -
I was very safisfacied by the service I got it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff very friendly as well as professional. Interior detailing looks very good but the order from the solution used to clean the interior is overbearing
My Experience - 5.0/5.0 -
Great service as always and the car was ready before the expected time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sterling Body Shop restored my car like new! I was very pleased with their service. Highly recommended.
Likely to Recommend - 5.0/5.0 -
I will gladly recommend Sterling to anyone.
Repair Quality - 5.0/5.0 -
Sterling Body Shop did everything exactly as described to me when I brought my car in.
Customer Service - 5.0/5.0 -
Antonio was a complete gentleman in showing me the process which I appreciated. I understand much better how the process works.