Sterling Collision Center

My Experience - 5.0/5.0 -

I picked my car up today from Sterling Collision. When I told the team that I thought the car looked better today than it did before the accident, I was being completely honest. My car looks amazing, which is a great thing. But what made me glad to have worked with them, was the amazing dedication toward making sure that I knew every step of the way what to expect. I highly, highly recommend Sterling Collision. They represent the best of professionalism.

My Experience - 5.0/5.0 -

The body work on our car was above and beyond what we expected!

My Experience - 5.0/5.0 -

You kept me up to date on the repairs doing the entire time & I appreciate that very much.

My Experience - 5.0/5.0 -

Never a pleasant thought when you have to get auto body and paint work done on your ride, But the few times I have had to the staff at Sterling collision has done superior work. They keep you informed of the progress and prices. Great job from start to finish.

My Experience - 5.0/5.0 -

I don’t have anything to say on how to do better. You kept me informed more than any other garage would have. Thank you

My Experience - 5.0/5.0 -

Sterling Collision is a definate 5 Star choice. In a time of supply chain issues i was always informed of timeline. The car was repaired with quality and beautiful craftsmanship.

My Experience - 5.0/5.0 -

Good communication, updates and service.

My Experience - 5.0/5.0 -

Great repair shop. Very caring people. Keeps customer advised .

My Experience - 5.0/5.0 -

I was kept up to date on progress of my car the whole time while in their care. My car looked amazing when I picked it up as it always has when I’ve choose sterling to do my repairs. I will always continue to use sterling when needing work done and always recommend sterling to anyone who needs any kind of body repairs done. Thank you all so much for your service from start to finish.

My Experience - 5.0/5.0 -

Your people at the shop are amazing and do great work. Thank you very much.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Norma rocks as point person for Sterling

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Great work as always. Truck was repaired on time and looks great

My Experience - 5.0/5.0 -

Great job very nice people very professional

Likely to Recommend - 5.0/5.0 -

Already have

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

When I picked the car up and was handed the key, I was told that the car didn’t have good pick up. Sure enough I got in the car drove it a few miles, noticed the lack of pick up, and 2 engine lights went on. The car was in perfect mechanical condition when I dropped it off. The lights indicated a problem w the hybrid system. I drove back and they put the car back on the rack and I never really got an explanation as to what was wrong but it appears to have been fixed. The other problem was that the car was not put back together. The battery case in the rear was open and I had to reassemble it myself because I did not realize it until the next day when I went to put some thing in the back of my car. I do appreciate the constant updates on the status of my car I was just disappointed in the pick up experience. If they noticed a problem with the engine, which was new, they should’ve addressed it before handing me the keys and telling me they thought there was a problem. And not assembling the car is just not good practice. Also it took 3 weeks because of parts and 1 wrong part was ordered and re-ordered. Doubt I’d go back to this place. Staff was apologetic on the status of the car, so that’s appreciated. Makes me wonder though if body work is sloppy based on the pick up experience.

My Experience - 5.0/5.0 -

Prompt, great customer service and is up front on setting expectations. Would recommend to anybody for repairs!

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Great job. Thanks!